Highstreettv Reviews

very good aftersales

jamie the guy that I spoke to took my order it was one of the easiest phone calls I ve had I ordered my product he was extremely polite and explained everything to me he was easy to speak to very caring and he was a lovely young man i was very impressed i have worked in customer services for 40 years so I know good customer service when I hear it please pass my comments on thank you

Purchased the Like New Air Hawk Max

Purchased the Like New Air Hawk Max and it was as they state in perfect condition Could not find any sign of usage It performs perfectly only gripe is no second battery supplied A bargain purchase

clever Chef Pro

Delivered by Paul a nice polite man who has time to have a quick chat used clever chef today bit on the small side but enjoyed the omelette I made X

Air boost

My aunt bought me the Air boost for my sons room and it is actually am amazing wee device heats the room up great unfortunately it broke but I contacted high street tv They could have chased me as it wasn t me who purchased it and my aunt passed away in may They replaced it for a brand new machine no questions asked and no hassle whatsoever What a pleasure to deal with this company The service was first class so thank you very much guys

Replacement part

I needed a replacement resistance bungee cord for a MaxiGlider 360 I bought last year and everything online said the manufacturer didn t sell spares I spoke to a High St TV advisor got to a person in just a couple of minutes and after taking my personal details he found my order arranged for the delivery of a replacement and told me it was free of charge as my purchase was just less than 12 months ago It was delivered the next day Terrific service it didn t take him more than 2 minutes and a great relief I didn t have 200 of machine i couldn t use taking up space You just can t ask for better

Emailed late on Monday

Emailed late on Monday replied Tues replacement product arriving today Absolutely brilliant service and extremely helpful and polite phone call this morning Definitely 5

TOP QUALITY Customer Service

After spending hours dealing with very unhelpful chat bots and customer service on 2 other sites Luke at High Street TV was a Godsend He replied quickly and most importantly truthfully and he actually took time and effort to answer my questions and find the solution The service he provided was top notch and I have nothing but praise for him and High Street TV

the 5 minute Clever Chef

After purchasing the 5 minute Clever Chef I realised there were no recipes I contacted the High Street TV Shopping customer services they were extremely helpful There is no official printed recipes to follow but Nimmy and Luke forwarded a print out of suggestions This has been invaluable so now I can use the Clever Chef Excellent service thank you