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Urbanoutfitters Reviews

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3.57
140 reviews
Great Rating
Based on 140 user experiences

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AI Review Summary Based on 139 reviews

Customers consistently praise Urban Outfitters for fast delivery, good product quality, and helpful customer service. Many reviews also note the wide variety of options and trendy products. However, frequent complaints about expensive pricing, order cancellations, delivery issues, and sizing problems are also highlighted.

What customers love
  • Great product quality
  • Trendy products
  • Wide variety
Common concerns
  • Expensive pricing
  • Order cancellations
  • Sizing problems

Last updated 3 months ago

Great stocking fillers

Grabbed a few small bits in the sale for Christmas presents and genuinely couldn't fault any of them. Arrived in three days which was quicker than I expected over the busy period.
Positive fast delivery good value christmas gifts product quality
A

Would buy from again

Everything came within the time frame and all exactly as pictured online
B

Good quality and customer service

Fast good products I have been informed at all stages of the buying and shipping process
S

Fast shipping cute products

Fast shipping I love my Coco Pops shower gel Pop Tarts shower gel and Cherry Pepsi lip balm
N

Great quality and opportunity for discounts

I loved the overall customer service and all the amazing options of clothing also the clothes may be expensive but they provide great discounts and ways to save money making the clothes more affordable and I love the quality of the clothing and accessories
J

Lovely tidy store and helpful staff

Lovely tidy store and helpful staff My teenage daughter is now obsessed
N

Was missing a parcel but got in touch

Was missing a parcel but got in touch straight away with help line on website who solved the issue straight away
D

Great customer service

Great customer service Even when I put wrong email they quickly helped me by what s up
C

Amazing

Amazing store lovely vibes and outfitss
S

Great fast customer service I am very

Great fast customer service I am very impressed
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