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H P Customer
In a word excellent service
Always on time and reliable no matter how small or large the job We recently had a large job with replacement of our old boiler for a new Vaillant weather compensated system complete with 18 ambiSENSE TRV controllers The work was performed in a clean and tidy way and right on time and then he had one more thing to do All the rooms in the house can have their own individual on off time and temperature set and are controlled by the VRC700 app that runs on a tablet or smart phone - great However he needed to delete one room so that it could be reconfigured and that caused the whole installation of 18 TRV controllers to be deleted by the VRC700 app Worse still he couldn t recreate the installation Talking to Vaillant over the phone didn t help but he managed to get a Vaillant engineer on our doorstep the following morning The engineer had to replace the gateway device to get everything working again Amazing tenacity to complete the job timely and we weren t charged for the extra time he spent resolving the ambiSENSE installation issue Thoroughly recommended