


Horloge nl de grootste in horloges horlogebanden Horloge nl
Based on authentic user experiences
Lucy S
6777 reviews
N/A
5 months ago
Very unprofessional service - still not reimbursed
Very unprofessional service I did a return due to an error and it s 2 months later and still have not got reimbursement
Miroslaw Kasza
6777 reviews
N/A
5 months ago
Steer away
Two months of waiting for a refund if something goes wrong feels like a bad joke Customer service isn t existent and personally I AM REGRETTING any contact made through watch com website As per your reply Contact made via watch com website where product and service provided by HWG
K C
6777 reviews
N/A
5 months ago
G-Shock watch purchase
I bought the Casio AWG-M100A-1AER but when I received it last week I noticed that 1 The paper G-shock box had the code of another watch C-MGSA10-23 2 The metal G-Shock box had the code of another watch MP-MGSA5-23 3 The warrantee card had two stickers one on top of the other The older one had a date 17 1 24 while the one on top 22 4 2024 Most likely it was a returned or demo item but that was not indicated on the web page
Bou I
6777 reviews
N/A
5 months ago
It s my first time to buy from this
It s my first time to buy from this brand and definitely my last one I ordered a watch on 22 August and they said it should be delivered on 28th Now we are September 2nd and I didn t received it and even didn t shipped yet and no one is responding to the emails So I think i have been scammed order number 11165654
ZeKlumaNax
6777 reviews
N/A
5 months ago
0 or 0 5 is not an option
0 or 0 5 is not an option so 1 5 is my rating My experience with Horloge was horrible I ordered an Edox brown strap but received a completely different one not just the wrong color but an entirely incorrect model It took me around two weeks of back-and-forth emails and calls to explain the issue to them They offered me straps that were not in stock When I asked when they would be back in stock they said 2-3 weeks so I reserved one Five weeks later I followed up about my reservation and they informed me that the strap had been discontinued On my own I searched their website again and found another strap I was ready to order They said it was available and that they could proceed with the order However the next day I received an email saying my order was canceled because they couldn t ship it to my locker Almost eight weeks of wasted time wrong strap return shipment waiting reordering only to be told that they wouldn t proceed with my order Absolutely horrible
Ondrej
6777 reviews
N/A
5 months ago
Maurice Lacroix Pontos
Just 4 stars because watches comes with finger prints on it and some dirt like glue on it after cleaning was all good The come on time and rest of the services was good
Fatma
6777 reviews
N/A
5 months ago
Super service
Fantastic experience Irisa customer service went out of her way to help me and made sure I am a very happy customer From now on I will always buy my watch-related items from this shop Extraordinary service