Housefox Reviews

Estate Agents in Weston-super-Mare North Somerset House Fox

4.73
73 reviews
Excellent Rating
Based on 73 user experiences

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AI Review Summary Based on 73 reviews

Overall customer experience with Housefox is overwhelmingly positive, with frequent praise for their professionalism and communication. The service quality is consistently described as excellent, with staff being knowledgeable, helpful, and supportive throughout the selling or buying process. Delivery of services, such as marketing, photography, and organizing viewings, is highlighted as exceptional and efficient. The process is often noted as straightforward and stress-free, with the team keeping clients well-informed at every step. Product quality, in terms of the professional photography and online presentation, is frequently commended for making properties stand out. Overall satisfaction is high, with many customers stating they would highly recommend Housefox and use them again. Specific staff members like Neil, Niki, James, and Josh are repeatedly praised for their individual contributions. The company's ability to achieve quick sales and handle complex situations is noted. While the vast majority of reviews are extremely positive, a very small number mention isolated issues, but these do not detract from the dominant positive sentiment.

What customers love
  • High-quality marketing and photography
  • Efficient and quick sales process
Common concerns
  • Last-minute appointment cancellations
  • Incorrect advice on planning permission
  • Stressful experience when sales fell through

Last updated 4 months ago

K

The best estate agent I have ever dealt with

Well where do I start I need to start by saying if you are thinking of selling your house I cannot recommend Housefox enough We had our house on with two other estate agents one of them for 5 months and the second one was for 2 months Neither of them managed to sell it We got in Housefox as a last ditch attempt for this year They sold our house in 9 days Their professionalism is second to none We first met Neil the owner who valued our house We wanted to discuss a few things and he did not rush us We then had the marketing manager James and a professional photographer come round to do the pictures and amazing video tour They were here for a long time making sure every aspect of our house was photographed beautifully Our house looked stunning on rightmove But I know that Housefox use different ways of advertising and go further afield with their advertising The write up was very detailed Im convinced that the stunning profesional pictures and video tour sold our house We had lots of interest within a week and viewings were booked in The first people who came bought it Our viewings were booked in for a Saturday and what I liked about Housefox is that we got feedback professionally in an email within 2 hours There is nothing worse than having viewings on a Saturday and you have to wait until Monday for feedback which happens with other estate agents After our viewings our house was locked up which believe it or not we have had back doors and even the front door left open All the lights were turned off which we were impressed with also as usually estate agents forget they have turned on lights Erin the lady who did the viewings came early to see the house before she showed the potential buyers around so she knew where everything was Whilst the negotiating was going on we were kept informed and got the price we wanted for our house which was nearly the asking price You can call their office as much as you like everyone is always happy to take the time to answer questions and your concerns Nothing is too much trouble for any of the team Each email sent out has everything explained very well One little thing I forgot to add is that we have 2 little dogs and everyone from Housefox who came for the marketing side of things were very friendly to them All these little touches go a long way I have other estate agents to compare Housefox to and believe me they go above and beyond anyone else I have dealt with We got a result we have been waiting for 5 months for with other agents in just over a week with Housefox If you are not sure which estate agent to go with use Housefox you will not be disappointed I can t thank you all enough for your top class efforts
G

Our decision to use Housefox Estate

Our decision to use Housefox Estate Agents in Weston-Super-Mare was based on their numerous Sold signs seen around the town To add to their successes they have just sold our house From the initial discussion regarding the sale with Dave Williams through to the constant and helpful updates by Niki Urch we always felt that we had the most up to date information and they provided an effective conduit between the other parties in the chain and solicitors undertaking the conveyancing The entire team are friendly professional and efficient I would have no hesitation in recommending their first-class service
J

Fantastic service from the beginning to the end

Fantastic service from the beginning to the end of our first home purchase Niki handled our home purchase amazingly and keep us updated weekly and fortnightly on any updates between parties and helped organise surveys as well Highly recommended
R

Very knowledgeable and helpful with the

Very knowledgeable and helpful with the purchase of our property
T

An excellent estate agent to work with

An excellent estate agent to work with Always quick to respond to queries they kept the process moving along smoothly Highly recommended
K

Amazing service from the beginning to

Amazing service from the beginning to the end Niki always available to help and fast responding for any queries Really recommended Thank you
K

Had a fantastic experience with House

Had a fantastic experience with House Fox Estate agent Finally found the house that I wanted Had my offer accepted Erin Hall was very helpful and supportive with information This has been a very new experience for me and my stress levels would have been a lot worse if I hadn t experienced the friendly and professional service provided Thank you
J

House sale

Very good service indeed Josh Barton and Gabby Lathall at Housefox have kept me informed all the way through the proposed sale of my property with honest and realistic advice I thoroughly recommend them
M

HouseFox Estate Agents

HouseFox have been amazing from the start of our house selling process From the valuation pictures Simon James recommending mortgage brokers Ben Cornish and solicitors all of which have been amazing The communication has been very informative They have offered an all round fab service with attentive staff who have gone above and beyond to ensure a high standard service
D

House Fox Highly Recommended Superstars

House Fox come highly recommended but the absolute star of the show is Abby Elkins She is a true professional extremely knowledgeable full of excellent advice honest reliable caring and willing to go the extra mile to keep her potential sales on track and progressing Make sure you try to deal with her if you can A special shout out also goes to Gabby Lathall who answered all my questions from Portugal brilliantly Thank you both

About Housefox

House Fox your local estate agents for property buyers and sellers in Weston-super-Mare North Somerset your award winning estate agent

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Frequently Asked Questions

House Fox is an award-winning estate agency based in Weston-super-Mare, North Somerset, operating as your local property partner for buyers and sellers in the area.

House Fox provides property listings, viewings, negotiations, online valuations, property search for buyers, and valuation requests for sellers, along with personalized support throughout the buying or selling process.

You can get an instant online valuation by using the online valuation tool on the House Fox website at housefox.co.uk.

You can register on the House Fox website by clicking the registration option, typically found on the homepage or property listings page, to access an extended list of available properties.

House Fox has received industry recognition for its service standards, highlighting its commitment to quality and customer satisfaction in property transactions.

About Housefox

House Fox Estate Agents in Weston-super-Mare

House Fox is an estate agency based in Weston-super-Mare, operating as your local property partner in North Somerset. The company positions itself as an award-winning estate agent dedicated to helping property buyers and sellers across the area. Its website, housefox.co.uk, provides an online platform for property search, valuation requests, and direct contact with its team.

Local Property Expertise and Market Knowledge

As a locally focused agency, House Fox emphasizes its presence and understanding of the Weston-super-Mare and North Somerset property markets. The firm offers services for both buyers and sellers, including property listings, viewings, and negotiations. Buyers can register on the website to access an extended list of available properties, while sellers are encouraged to seek valuations to understand their home’s potential market value.

Services for Home Sellers and Buyers

House Fox highlights its role as a trusted property partner, providing support throughout the buying or selling process. The company offers an instant online valuation tool for homeowners seeking a preliminary assessment of their property’s worth. For buyers, the site features a property search function and registration option to receive notifications about new listings that match their criteria.

Recognition and Customer Focus

The agency describes itself as award-winning, indicating recognition within the property industry for its service standards. Communication is presented as a key priority, with multiple channels available for contacting the team, including phone and online forms. The company positions itself as approachable and ready to assist clients at every stage of their property journey.

How to Engage with House Fox

Individuals interested in selling their property can request a valuation, while buyers can register to view available homes. The website includes a booking tool for valuations and a contact section for general inquiries. By combining local market knowledge with an award-winning approach, House Fox aims to provide a personalized service for clients in Weston-super-Mare and the surrounding North Somerset area.