Ilovewallpaper Reviews
Love Wallpaper? Buy Online with FREE UK Delivery | I Love Wallpaper
AI Review Summary
Based on 139 reviews
Customers consistently praise the high quality and appearance of Ilovewallpaper products, with many highlighting the fast delivery and excellent customer service. However, several recurring issues have been raised, including inaccurate online calculations for required wallpaper, leading to waste and additional costs, as well as problems with delivery logistics. A significant number of reviews also report receiving damaged goods or receiving products that do not match the online description.
What customers love
- High quality wallpaper
- Fast delivery
- Helpful customer service
- Great choice
- Stunning design
Common concerns
- Inaccurate calculations
- Damaged goods
- Mismatched colors
- Poor packaging
- Customs charges
Last updated 4 days ago
J
Jill Anderson
I gave 4 stars for the service and delivery times but found the quality of the paper could have been a little better for the money Still put it on the wall tho Regards
A
Angela Parr
Good choice of papers on website with
Lovely paper good quality Not been hung yet but I m sure it will look beautiful Only slight grumble advertised as free delivery on orders over 60 this went up eventually to 80 my order was for 80 and I was charged 5 95 postage When I questioned this I was told it is now 85 However I did get a discount of 5 so I was happy with that
S
Siobhan
Really happy with my wallpaper order
Good choice of papers on website with suggestions for paint colours as well Order arrived quickly
C
Claire
Lovely quality wallpaper
Really happy with my wallpaper order from ilovewallpaper quality was really good pattern was easy to match up with very little waste and delivery time was satisfactory Will definitely recorder again
D
Daria F
Great wallpaper but delivered by EVRI
Lovely quality wallpaper Lovely design I ordered 2 rolls and ignored the measurement section as guessed what I would need Didn t realise there would be white lines with a scissor symbol every so often never seen this before and made things very tricky as some paper became unusable
R
Roz Bexon
A wallpaper experience
The wallpaper quality is great - top marks We had some issue ordering due to our post code not being recognised but the online support staff were quick to respond and placed the order for us The customer support throughout was excellent The biggest issue with the order was learning that Evri would be making the delivery - Evri is extremely unreliable in our area and very few orders come through without one kind of issue or another Thankfully the order was delivered albeit in a badly torn box We were grateful it showed up at all When we realised one of the items was incorrect we notified the staff and were able to order a replacement However we had to return it via Evri which was a bigger struggle We paid twice for Evri to come and pick up the order only to get a notification both times that our order had already been picked up No other communication or explanation as to what they claimed to be picking up After insisting custom support we were eventually able to make our return with DPD The return took three times longer than it should have I m not sure why I Love Wallpaper weren t using DPD or any other courier service in the first place
D
Debbie Smullen
If you are out side England you incur an extra charge now witch was disappointing
Very pleased with the ease of ordering my wallpaper paying for it and the speed of delivery A very happy customer Would not hesitate to recommend I love wallpaper Many thanks
E
Erin Simcox
My experience was good I had good quick
I shopped with I love wallpaper now a few times would highly recommend it quality is fantastic very efficient and fast delivery
G
Gillian Knight
Very good no problems love the wall paper
My experience was good I had good quick responses from the team when my wallpaper got lost in the mail yous helped as much as you can
A
Anne
Lovely wallpaper
Lovely wallpaper great quality and speedy delivery The only issue I have is that the courier you use left the box outside in the rain and the wallpaper could have been damaged has I not returned when I did in spite of it only being the first delivery attempt otherwise I would have given 5 stars