Ilovewallpaper Reviews

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ilovewallpaper.co.uk
3.55
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.55 out of 5 by 140 Happy Customers

42.9%
13.6%
14.3%
14.3%
14.3%
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AI Review Summary Based on 139 reviews

Customers consistently praise the high quality and appearance of Ilovewallpaper products, with many highlighting the fast delivery and excellent customer service. However, several recurring issues have been raised, including inaccurate online calculations for required wallpaper, leading to waste and additional costs, as well as problems with delivery logistics. A significant number of reviews also report receiving damaged goods or receiving products that do not match the online description.

What customers love
  • High quality wallpaper
  • Fast delivery
  • Helpful customer service
  • Great choice
  • Stunning design
Common concerns
  • Inaccurate calculations
  • Damaged goods
  • Mismatched colors
  • Poor packaging
  • Customs charges

Last updated 3 days ago

J

Bought 4 rolls of contemporary grey

Bought 4 rolls of contemporary grey panel wallpaper Professional decorater put the paper up Had a nightmare with it Did exact soak time as per label paper was dragging and ripping when trimming with fresh stanley blade on each cut There were a number of flaws in the paper itself which meant 4 5 drops had to be thrown away covered in paste Contacted ilovewallpaper co uk who said unless i had photos videos of the flaws they aren t prepared to do anything at the time my decorater didnt think to stop and take photos of pasted wet wallpaper for me whilst having a very frustrating job The finished article looks nice but customer service was poor Would make me think twice about ordering from them again I said i could sendca photo of the finished wall to prove it has been done but they were not interested
P

Different batch numbers

The rolls of paper I received all had different batch numbers some of the rolls were extremely visibly different colours Good job I had ordered more than I needed my decorator was good at his job could change the strips around to get best match If I had asked for them to be exchanged I would have had to wait for 2 months for my decorator to be able to come back finish
L

Poor quality paper

Poor quality paper The paper I bought was 20 a roll so you would expect it to be a decent standard Paper was very thin issues with pattern matching up etc Definitely not worth the money
S

Ordered midnight tropics blue

Ordered midnight tropics blue wallpaper it s like cardboard Horrible texture Would not recommend Can see the lines between each roll of paper and when smoothing it down the colour came off Still waiting for a response about it Also used the calculator and said to order 4 now left with a roll of paper Poor poor quality
B

Lovely pattern and colour but dreadful

Lovely pattern and colour but dreadful quality to hang looks a mess and was hung professionally having to redo
L

Don t trust the maths calculations on site

The website works out how much paper you need I ve ended up ordering extra paper twice as the recommended amount wasn t enough More money on postage days off waiting for the deliveries so they didn t get left in the rain
G

ood effect panel paper great effect but not the best quality

The wood effect panel paper isn t great quality the edges give a white line when putting it next to each other And one roll was badly creased so had to use another roll so made a lot of waste It also creases very easily
P

Was disappointed that on samples I

Was disappointed that on samples I ended up having to pay customs duty
S

great wallpaper

great wallpaperwebsite didn t mention anything about limited stock and when I went to order some more i was informed there is none in stock and it has been discontinued
J

Dodgy company

Wouldn t think that this a trusted company very dodgy set up Advertised an offer which wouldn t work contacted the company and had no response Eventually found a contact some guy called Nick who was no help and nothing they can do despite the offer showing

About Ilovewallpaper

I Love Wallpaper offers the largest range of exclusive wall designs, low online prices and five star rated customer service.

United States

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