Reviews
2.2800000000000002
5-star
28.13%
4-star
3.13%
3-star
0%
2-star
6.25%
1-star
62.5%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Kyana Mitchell
N/A
9 months ago
Please avoid this company
I wish I would ve gone here first before my purchase They sent the wrong color I ordered a silver vanity and they sent a white one I am livid I called the customer service number which is out of service How do you run a business without a valid Customer Service number Great I guess I will have to change the color myself and paint it I wish I could give zero stars Update I emailed them and they replied to fix the mistake I will update how well this goes
Josh
N/A
9 months ago
Negative stars
They won t allow you to leave a negative review on their website If there was an option for zero stars that s what I would give Worst experience I have ever encountered online You cannot get a straight forward answer from any of them if you can get ahold of them They will have to contact me and prove to me differently before I change my review
Liz
N/A
9 months ago
Just like everyone else I am sorely
Just like everyone else I am sorely disappointed with the outcome of my purchase I bought several cases for Christmas gifts on 12 06 I even paid extra to have it shipped faster It s now 01 09 still no product I tried calling and the number is out of order They need shut down asap I contacted the credit card I purchased to get my money back and dispute it on my behalf Fingers crossed I didn t get ripped off It s a shame all the products seem so nice and of high quality I had to tell my daughters I didn t get their gifts on time Pretty crappy thing to do to people
Nikisha Crosby
N/A
9 months ago
THEY HAVE THE WORST CUSTOMER SERVICE
THEY HAVE THE WORST CUSTOMER SERVICE EVER THEY DONT HAVE A VALID PHONE NUMBER AND THE EMAIL ADDRESS THEY PROVIDE THEY DO NOT ANSWER BACK I PURCHASED AN ITEM ON THE FOURTH OF THIS MONTH AND I HAVE HEARD NOTHING FROM THEM SINCE ALSO THEY HAVENT EVEN UPDATED MY TRACKING INFO BUYERS BEWARE
RMcGow
N/A
9 months ago
Received the Royale petit LED mirror as
Received the Royale petit LED mirror as a gift and it has stopped charging 30 days later I contacted the manufacturer and was told that since the mirror was purchased through a third party vendor ie Amazon their warranty no longer applies Good to know that a manufacturer won t honor their own warranty on a brand new product BEWARE
Nasha
N/A
9 months ago
SCAM SCAM SCAM
SCAM SCAM SCAM I ordered almost 2K worth of merchandise THANKFULLY it was through Affirm and they didn t even take my first payment However now Affirm won t cancel the loan stating I have show proof that I contacted Impressions Um how am I supposed to do that when they re essentially closed Numbers don t work Emails go unresponsive to Affirm better figure it out because I m NOT paying on a loan for merchandise I never even received They can kick rocks
Shannon Castillo
N/A
9 months ago
Horrible
Horrible They don t package their mirrors correctly I have had 3 mirrors delivered All DAMAGED Definitely will not be ordering again from this company They really need to get a better delivery Service or package such delicate items with BUBBLE WRAP
Ashley M
N/A
9 months ago
Worse than IKEA
Received the slaystaion pro vanity in hundreds of pieces finally got it together and in the past year it is literally falling apart The drawers are all coming off every time I try to open one Very upsetting I do not recommend spending your hard earned money on this poorly made vanity
Rosie Lee
N/A
9 months ago
I wish I could give this company 0
I wish I could give this company 0 stars they are a scam my mirror doesn t work properly The light bulbs don t work in certain areas they don t answer emails or dms also my table has been yet to ship it has been weeks and I cannot track my order like also I ordered certain light bulbs and they gave me the opposite bro I m sooo mad
Just Me Lost In The Dark
N/A
9 months ago
I recently received a Hollywood Aurora
I recently received a Hollywood Aurora mirror with Bluetooth it arrived completely DESTROYED Now I have tried reaching out to them numerous times via email and the phone number listed does not even work and not a peep back from them at all I have filed a dispute with my bank regarding this matter It was packaged POORLY in a thin flimsy asf cardboard box that would not protect a pencil let alone a mirror I wish I could give this company NO STARS Do not buy from this company
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