Integrar Reviews

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integrar.services
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers report a mixed experience with Integrar, highlighting efficient and responsive service from individual caseworkers alongside systemic issues. Positive feedback centers on specific employees who are described as helpful, professional, and proactive in communication. Conversely, recurring complaints point to poor overall communication, an impersonal automated system, organizational inefficiency, and data handling errors that cause delays and stress. The service is frequently described as expensive, and while some processes are completed quickly, others suffer from inconsistencies and repeated requests for information.

What customers love
  • Helpful caseworker
  • Quick completion
Common concerns
  • Disorganized process
  • Data handling errors
  • Expensive pricing

Last updated 4 weeks ago

J

Very efficient process from start to

Very efficient process from start to finish Our case worker Chris worked tirelessly to the finish line We completed hiccup free in record time Highly recommended
D

Excellent experience

Quickest and most seamless route re-mortgage we ve had Excellent experience with milestones hit on time and early showing that Chloe Law was on the ball and proactive with everything Fantastic Would really recommend
A

Easy peasy

Great experience After the first three hours of scrambling for all the needed documents everything went perfectly Carl an Jake are the guys that contacted us a few times just to inform us on the evolution of the mortgage Easy peasy
L

Excellent service

I have worked with Integrar on two occasions and both times that have been brilliant Efficient responsive and helpful I worked with Kalpesh Karia and she was particularly helpful and answered all my questions and always really quickly
C

Remortgage

Very straightforward process dealing with Integrar to raise funds against the property Helpful advisor Chloe ensured we were kept up to date on progress and all the paperwork was in order All sorted out in the time frame stated
S

Excellent service

Excellent service kept me up to date with what was going on through the track my case link Always helpful if I needed to ask any questions As my case was time sensitive was worried it wouldn t complete in time but was all completed a week before my court order date Can t thank them enough
N

Really smooth process

Really smooth process Everything was handled quickly our case handler Chloe took care of everything and helpfully answered a couple of questions on email in a timely manner Had a small technical issue nothing to do with Integrar and when I rang up for advice I got straight through to a person who gave me the answer I have zero complains
M

Remortgage - Fantastic service

Fantastic service from start to finish very efficient and completed in under 4 weeks They were communicating well and responded quickly to my enquiries I am very happy with the process I would like to compliment my caseworker Kalpesh Karia for assisting throughout the whole process and kept me updated every step of the way Thank you
E

My case was looked after throughout by

My case was looked after throughout by the same caseworker Thilini who was very helpful and responsive and it was great to have the same named contact throughout Clear and helpful instructions were provided and the case has therefore moved smoothly to completion as planned Thank you to Thilini and the Integrar team
G

I received excellent service from

I received excellent service from Integrar I dealt with several people throughout the duration of my remortgage and every person was helpful responsive and professional Lucy Kerri Charles and Carl were all excellent I had some difficulties at the very end of my remortgaging and Carl went above and beyond my expectations to sort them out for me I am fully satisfied and would recommend Integrar The Track My Case service is also very good and helpful

About Integrar

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Frequently Asked Questions

Integrar specializes in remortgaging and refinancing services for both customers and lenders, including banks, building societies, mortgage brokers, estate agents, and financial advisors.

Integrar handles thousands of remortgages monthly, leveraging deep process knowledge and significant investments in systems to manage transactions quickly and efficiently.

Customers can contact the dedicated Remortgage team via email at [email protected].

Integrar holds professional indemnity insurance with a compulsory minimum level of cover of £3 million, in accordance with the Solicitors Indemnity Insurance Rules.

Clients can provide feedback via specified channels such as Google. For dissatisfaction, they should contact the Customer Services Manager at [email protected].

About Integrar

Home - Integrar

Integraris a market leader in the provision of remortgaging and refinancing services. The company specialises in delivering remortgage services for lending institutions and intermediaries, including banks, building societies, mortgage brokers, estate agents, and financial advisors. Integrar handles thousands of remortgages every month, demonstrating deep process knowledge and a significant investment in systems that manage transactions quickly and efficiently.

The company is committed to providing the best possible service to its clients and customers. It understands the critical need for speed and the requirement to keep clients and customers consistently updated on transaction progress. These elements form core parts of its operational processes. Clients can contact the dedicated Remortgage team via email at [email protected].

For Customers

Whatever the reason for remortgaging a home, Integrar’s service is designed to provide a smooth transaction. The company offers a dedicated remortgage service tailored to meet the needs of individuals looking to complete their remortgage efficiently.

For Lenders

Integrar provides solutions for banks, building societies, and other mortgage lenders managing commoditised remortgages. The company brings depth of skills and experience to handle these transactions on behalf of lending institutions.

Professional Indemnity Insurance

Integrar holds professional indemnity insurance which, in accordance with the Solicitors Indemnity Insurance Rules, provides a compulsory minimum level of cover of £3 million.

Feedback and Compliance

Integrar strives to provide clients with the very best service and invites feedback through specified channels. Should a client be dissatisfied with the service provided, they are directed to contact the Customer Services Manager via a dedicated email address. The company has also made important updates to its Privacy Policy to improve transparency, reflecting recent legal requirements regarding data handling, international data transfers, and complaints processes under new regulations.

Company Compliance and Contact

  • SRA Number: 666740
  • © 2026 Knights Professional Services Limited

For further information, users can review the company’sCookie Policy,Privacy Policy, andComplaint Policy. The website also provides links for customer login and direct communication with the Integrar team.