Jenny-bird Reviews

The earrings I bought tarnished badly

The earrings I bought tarnished badly within three months Very horrible quality

I have been a big fan of JB jewellery

I have been a big fan of JB jewellery over the years and have lots of her pieces However I have noticed that the products are now tarnishing much more quickly and can only assume this is due to changes in the plating process As a result some recent purchases end up looking like I bought them at an Aldo accessories store for 20 rather than from JB for 150 I brought several of her necklaces on a recent trip to Europe but had to stop wearing them when I realized how tatty and cheap they looked It s a pity because I love her aesthetic but I refuse to spend that kind of on pieces of such low quality want to provide an update I submitted the same review on their website 3 days ago which they confirmed receiving and guess what they still have not posted it Low quality products AND shady

Jenny Bird Jewelry Doesn t Hold Up to Normal Wear

I have been a fan of Jenny Bird for years but have just about given up on the brand as their plating process is inferior My Stevie necklace is unwearable as it looks like junk jewelry and a favourite bracelet has almost no gold left on it I have cheap jewelry that has held up better It s a shame because I love their aesthetic They really need to fix this

Junk Jewelry

I bought 3 pieces of JB jewelry and all 3 tarnished quickly after only 4 wears I did not expose them to water perfume etc followed all the care guidelines Tried to contact the office directly but apparently it s closed until further notice Hmm Used the live chat and sent pics but was only offered store credit not a refund When I asked for a refund the chat person Thalia disappeared and didn t respond The jewelry is junk I wasted almost 400 on luxury and received Walmart grade pieces Avoid this celebrity scam

The company is a fire and forget

The company is a fire and forget company You order it and they ship it that s the end if it get lost in transit it on you Customer service will gladly ship you a replacement via the same carrier so it can get lost again Which will not be their problem the second time Still trying to find my 1st package

Do not order online from this company

Do not order online from this company Worse customer service I ve experienced in a very long time After ordering over 400 with of jewelry with an invoice noting free shipping They invoiced me afterwards for a 10 shipping charge They claim it s because of post box although there is also a street address for delivery but they will mot ship to that address They lost a loyal customer Will never buy from this brand again Customer Service did nothing to assist impersonal and inefficient If these weren t for specifically requested gifts I would ve canceled order Will never buy again from this brand on-line or in store

Literally the worst

Literally the worst Their jewelry is total junk - plated brass You shouldn t be paying more than 5 for that crap it s the same quality you d get at Target Customer service is utterly unhelpful too when the product you buy doesn t resemble the piece you paid for at all Save your time and money and buy from somewhere with actual fair pricing for the quality

Poor quality

I completely agree with the other posters that I have purchased many pieces of JB jewelry and all have tarnished to the point they are not wearable I did not get them wet or expose to perfume and these are mostly earrings which do not sit directly on my skin so I also think it is the plating process and lack of quality materials I have much cheaper jewelry that had held up way better I no longer purchase this brand and I tho knits a shame that this company clearly creates content that specifically states doesn t tarnish When it very much does at fairly high price points Try improving your poor quality rather than creating marketing to dispute it