Jordancraig Reviews

Horrible return policy

Horrible return policy I purchased 6 pair of pants and they charged an outrageous price to return items They ve charged for each pair I ll never purchase from them again because of this Love the pants and would have paid to do my own return

This company sucks and customer service

This company sucks and customer service does as well I bought a coat from them and added a code for a discount The coat was sent back not true to size They had another one in stock and I was waiting for it to be exchanged These people refunded me when they knew it supposed to be exchanged to sell it to someone else for full price and told me oh well What customer service tell you that Felt disrespected to the third degree I spent good money with this company to be treated like nothing I took them off my mailing list and will never do business with this company again On God

Email confirmation on my purchase

My wife ordered a coat for my daughter which is a beautiful coat and my daughter being so picky with everything made my wife and I happy when we saw that she loved her new coat however the coat was a little tight on her so my wife returned the coat and requested a bigger size which she got confirmation that it s being delivered soon the issue that I am having is that I saw a coat for me that I really liked Being that the service was great with my daughter s coat I ordered a coat for me the money was debited from my bank account right away but till this day I have not gotten any kind of email confirmation on my order I called my bank to get some more information so that I can call the merchant to get an update on my order and no phone number is available and I feel like I ve been robbed When placing the order the time of delivery did say 10 to 15 days and it s still within that time frame but in 2 days the time will expire and I just need some type of confirmation I hope I receive the merchandise soon so that I can write another review I would appreciate an email or call regarding my purchase Thanks

So their website only allow reviews if

So their website only allow reviews if they re 5 star which is weird I would rate the quality as 1 star I followed the guidelines per their website and ordered the puffer coat for my son The coat was cut extremely small and the quality is not worth the price I purchased it for Christmas and was very disappointed when we finally opened the package Overall I do not recommend

I ordered a size 6 jacket for my

I ordered a size 6 jacket for my grandson was sent a size 5 I m waiting on my refund now Tried to exchange it for the right size but now they are out of stock I m done ordering from this company also customer service representative was rude I said thank you and he just hung up on me They are very hard to get ahold of I just want my refund Won t be ordering from them again Sense my grandsons size is sold out

Do NOT ORDER FROM THEM THEY TOOK MY

Do NOT ORDER FROM THEM THEY TOOK MY MONEY OFF MY CARD FOR A ORDER THEN EMAILED ME SAYING MY ORDER WAS CANCELED AND THEYLL GIVE ME REFUND IVE CALLED AND EMAILED THEM SEVERAL OF TUMES ABOUT MY MONEY AND I STILL DONT HAVE IT NO ONE RESPOND TO EMAILS AND WHEN YOU CALL THE SAME MAN ANSWERING THE PHONE TELLING YOU THE SAME THING Being very rude saying it s no supervisor to speak with I just got my lawyer involved and I m going to sue them

Super quick shipping purchase today

Super quick shipping purchase today received items the next day

I am more then happy with my purchase

I am more then happy with my purchase bought a size up my grandson will have it for next winter I will be ordering from them all the time as a matter fact I m gonna order me a coat Thank you