Justeat Reviews

I have ordered from JUST EAT n Uber

Total disaster Still waiting for a demand I made nearly 2 hours ago

Get delivered cold food after spending

I have ordered from JUST EAT n Uber Lately every order has been cxld I rang and the excuse I got from both was We have no drivers I rang the restaurants I ordered from and they all told me don t use Just eats and Uber the prices from Just Eat n Uber are between 5-10 dearer than if you call the restaurants I don t know why and what this is happening I guess they are ripping us all off so call the restaurants and get delivery and a much cheaper price I will never use JE s or Uber again but the choice is upto you just putting this out there we are being totally effing ripped off by these s t companies now me for one ain t gonn use them and have deleted their apps

Order not arrived

Get delivered cold food after spending 25 plus Delete the app These people don t care about your food or order

Food stolen

I have ordered two hamburgers on the app It said it was delivered but I didn t receive it We waited two hours and we tried to call but they said it was up to the restaurant Never again

Cancelled order Charged

Ordered from kfc they are not responsible for drivers My order was stolen by delivery driver had to order another which was delivered fine just eat do not vet their drivers so anyone can steal your food even had one driver stop for ages and help his self to our food as you could see on map but the vendor said they are not responsible for the delivery so because of that I won t be using just eat again and I have been a member for a long while

Gold star for the worst customer service

I cancelled an order and received notification of cancellation The Food was delivered hours later left outside my door didn t ring and now I ve been charged No way of contacting them Do I just wait for a refund Bad service I think

CORRUPT CU TS

If I could give 0 stars I would Ordered from McDonalds only to receive part of my order missing Put in a claim through the Just Eat app but they rejected it based on looking at my account I only ever use them for McDonalds and have put in complaints previously due to cold food You pay for their service you pay extra for the service charge and you pay extra for the delivery charge so you expect to receive what you have paid for including the food being hot It was their choice to credit my Just Eat account for my comment regarding the food which I can only use if I reorder anyway Now I have not received what I have paid for they have decided to not provide me with a good will gesture as they put it based on the above Good will gestures are not what a company should offer when a customer is missing items from an order If a customer does not receive their order or part of their order they are legally entitled to a refund not compensation After various waste of time robotic e-mails as no matter what I said they didn t seem to get the point or care for that matter and there was no decent human to talk to either I have now given up trying to get my money back So they basically stole my money for the missing food 10 is a lot to me when I was trying to treat my children so I hope they find something nice to spend it on and are happy with stealing customers money I don t normally leave reviews but they have pushed me into leaving this as I am totally disgusted by their attitude over this and total lack of customer service From reading other reviews I know I m not the first this has happened to and unfortunately I know I won t be the last They re ok until something goes wrong which is not how a company should operate I won t be using them again after this so if you are reading my review please think twice before you order from them too or you could end up with the same stress they have caused me

My food was burnt

CORRUPT CU TS ABSOLUTELY HATE YOU DEFINITELY MUCH WORSE THAN FOODHUB YOU ALLOW TAKEAWAYS TO DUPLICATE FIVE STAR REVIEWS DOZENS OF TIMES AND DO NOTHING ABOUT IT FAKE ALERT DO NOT ASK ME TO CONTACT YOU I AM FINISHED WITH THIS ISSUE