I do not recommend it
I DO NOT RECOMMEND IT It s incredible that a luxury store has such poor shipping management there are stores that are smaller that completely exceed them now with my case I bought a t-shirt on July 11 and it took about 6 days for them to announce the shipment that was the July 18 and until now it is still in the same situation I called the store and they said they would refund however they returned 70 of the money I don t know what to think of this store and on its customer page it says that it has already been delivered honestly I am quite disappointed and I repeat it is a luxury store what can you expect I do not recommend it its only excuse is to say that you wait because there is a lot of traffic and shipments
Julietta Gross
N/A
Sold me an item that they never had
Sold me an item took my money from my account only to be told two days later that the item i had purchased and paid for was not in stock Just a big dissapointment all around If an item is not available for purchase please stop advertising it to your customers as if it is
Johanna Heikkinen
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Online purchase Item Missing No Answer
I made a order at 05 01 2023 and i have an automatic reply at 16 01 2023 that they dont have the item in stock they never reply to my email that i send around 12 01 2023 because 7 days passes and the delivery must arrived they never open the phone they do not answer on social network the order was gift and not just a product and i wanted explain for the other product if they will send the other part but i still do not have a response i have made another order and the status of shippment is same as first order NEW they did not shipp it too
Laura
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I had never expected such poor customer
I had never expected such poor customer care as I am experiencing right now from KaDeWe online store I ordered 2 pairs of shoes Bestellnummer E00647346 on 17 01 2024 and wanted the parcel to be delivered to my friend s address as I was abroad at that time I put proper delivery data while ordering but KaDeWe s system placed my name not Dominika s on the shipping label On Fri 19th the courier went to her place talked to her but could not leave the parcel as her name was not on it The parcel went back to KaDeWe s warehouse reached it Mon 22 Jan and nobody nobody responses to my phone calls my numerous emails my social media messages What is going on Are you planning to send the parcel again WHEN Or maybe send me the money back I also got an email receipt for only one product but ordered and PAID FOR 2 can you contact me This is insane have you just stolen my 630 EUR I will report it for sure
Laura
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Kadewe 7 floor cafe restaurant disappoints
The 7th floor cafe restaurant with glass ceiling could be nice It isn t It s way overpriced and you pay for the location and not the mediocre food The logistics don t make sense there is no natural flow to easily pick what you want and people go back and forth between the stations trying to make figure out where to get what It s so bad they actually have someone there watching after the cashier that you actually have paid for your food The worst however is the music Very loud house music on a Saturday at 4pm for families and senior people struggling to enjoy Caffe Kuchen Kadewe is not a Indian Bazaar in Ibiza but based on the music it sure aspires to be
Laura
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Great online shop
Great online shop just a pity that not all articles I wanted to buy are available online
YVA A
N/A
Great choice
Great service and excellent products Best department store in Berlin
Diana Walther
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WHAT A BLAST
Great offerings exzellent Service wider range of products
M B
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Highlight in Berlin
Great choice good discounts
Zoran Cika
N/A
Excellent fast service
WHAT A BLAST So KaDeWe is THE Sport for THE not only BIG BRAND orientated customer OF COURSE there is Balenciaga OFF-WHITE but besides that the website crowns itself with an extraordinarily joyful buyers experience you know I love that you can filter whatever you want so you don t have to do your-long searches I also love the GIFT -section where you can find small but very special gifts for her and him - AWESOME Thank you KaDeWe
