Kinektdesign Reviews

I pre paid for two rings and they never

I pre paid for two rings and they never delivered Then the master Glen sent me a nasty email about how I attacked him when I asked him how I could be reimbursed for the rings he never delivered after a year of waiting That s over 400 I paid and got 0 product If I could rate this company less than 1 star I would Childish loser runs this so called company invest your hard earned money elsewhere I m sure they ll probably just get this review removed But word of mouth is the most powerful tool

As many reviews here

As many reviews here the customer support is non existing and if they reply you can see they are unhinged and unnecessarily rude Please save your money and don t waste it on their products

Do not buy - you will never get what you paid for

Absolutely horrible I ordered two rings in September 2023 and never received it and the exchange between myself and the company Glen was unbelievably rude - I truly could not believe it It s unfortunate because they had wonderful products but never buy from them - unless you are ok with donation Total scam

I wish I could give negative stars

I wish I could give negative stars My husband bought me the Rachel Ring for my Birthday but it was too small He emailed the company Glen and he rudely said no refunds or exchanges You can buy another one at a slight discount I emailed him next and got a rant about covid and politics I asked him if this is really the kind of person he wants to be and sent him 5 bad reviews His answer was goodbye I also told him word of mouth can either be really good or really bad Choice made Glen bad it is DO NOT DO BUSINESS WITH KINECKT

This company hates their customers and treats them like dirt

Like others I wish I could give a negative number of stars Yes Glen is TOXIC RUDE and honestly a SOCIOPATH who enjoys making customers feel bad I purchased a product had to wait almost an entire year before they said it was ready then they changed the description and it did not fit my needs I asked for a refund which Glen refused then I asked to substitute something else of equal value which Glen also refused with no explanation They used to be a decent company but something happened My advice is to AVOID THEM AT ALL COSTS There are other companies making similar products where they actually appreciate their customers

Submit a review Glen will call you a bully for telling the truth

I previously talked about the refusal of Glen from Kinekt Designs to refund my money on a product I paid for then waited a year while they changed the quality of the product rendering it not suitable for my needs then Glen refused to substitute other products of equal value Since then Glen has called me a bully and other derogatory names for submitting a review and has also called Trustpilot a bully and a worthless entity Sad that a once good company has degraded to now be a company that has no concern or appreciation for their paying customers I ve been a customer for the past several years even giving a 30 tip on the 150 purchase DO NOT SUPPORT THIS COMPANY spend your money supporting companies who actually appreciate their customers

DO NOT BUY FROM THIS COMPANY

Do not purchase anything from this company The owner Glen Liberman is a fraud He will take your money and you will receive nothing in return DO NOT BUY FROM THIS COMPANY

A poor and rather odd experience

It would seem given Glen s reputation that this review is a little redundant since it echos the general consensus A quick Goolge of his name and company is revealing but not surprising to me I first bought from KinektDesign some years back and was very impressed and bowled over by the level of support and care So much so that I send them a little package all the way from the UK of various bars of chocolate as a thank you The next time I dealt with them things had shifted and I found the responses to be less warm but I got what I needed and even returned the bits I did not at my own expense to be told they would not refund these anyway Odd but I shrugged and let it go I preoredered a keeper and chain for the gear ring in March 2023 Glen had sent out various emails abut struggling businesses so I thought I would support him I patiently waited emailed for an update now and then and was always told it would arrive soon Fast forward to December 2024 and Glen didn t tell me it had been sent but when I asked for an update he said it had already been sent by FedEx in November and gave me the tracking details This said simply Delivered to the UK No details of the delivery address no proof of delivery no clues about where it might be Glen could not have cared less I asked if there was proof of the delivery proof of address delivered to or if the package was insured His response This is your problem not mine When I pressed and gently reminded him that actually under consumer law until an item is safely received it is actually the responsibility lf the vendor Indeed he chose the method of shippping and sent it without insurance nor with any proof of delivery Glen then went on a little rant about the UK s human rights violations in Syria and tried to draw me into a political debate Yes his logic is that consumer law does not apply because of Syria He was rude abraisive sarcastic and finished off by telling me I should be grateful that anyone even makes anything at all He also said that flat currency is worthless and has no value which makes me wonder why he bothers selling anything To him 150 may have no value lucky him To others that is a substantial sum of money To couple that with repeated odd politically charged spammy mailshots from him and lots of pleas for business and endless emails about nothing at all the whole thing was very odd In the end I had to stop responding to Glen s oddness and found another way to get a satisfactory resolution which I now have so I am not out of pocket Sadly for KinektDesign they will have no further custom from me A shame really as simple politeness and actually sending his products with insurance and proof of delivery would have avoided all this Indeed I would have chalked it up to bad luck and left off had he not gone out of his way to be so Glen Such a fall from how they were a few years ago