Ladyblacktie Reviews

This place is a scam

This place is a scam Do not order from here They do not answer the phone and emails get sent back I have not received the dress that I ordered almost a week ago They send their clothes by USPS which is questionable Now I have to take this further and get my money back or file a suit

Please do not buy the whole experience

Please do not buy the whole experience was awful I placed a order at night around 12 00 within a hour that verse same night I sent a email to please cancel the next morning I got a email early the next morning saying I m sorry but your order is already being made my our Designers really So the order was sent as soon as I got it I read their address and and rerun instruction so I sent the dress on its Way back to get a credit because they do nor offer exchanges or any sort I was told I sent the dress to the wrong place I used the address on the site Sorry I hate to run down business everyone needs to eat in life but Please don t buy terrible service I m all let 200 out no dress no credit ans no means to make this right for me

Not a good experience so far

My daughter ordered a dress 5 days ago We paid 30 extra to have it shipped withing 3 days and still no dress We checked the status online and it says it has not even been shipped I have tried to contact customer service twice since yesterday by email and still no response At this point we have no idea if she will have it in time for prom which should have been no problem

Dress didn t ship in time

Dress didn t ship in time We ordered 3 weeks ahead Return policy is in store credit only and they would not cancel the order even though we asked before it even left there building So disappointing

Horrible company

Horrible companyOrdered my prom dress 5 weeks before the event and was lied to about the shipment date repeatedly I contacted them 2 weeks before my prom and told them I needed the dress by the event date and they promised the dress was shipping out that weekend The dress never arrived and they stopped responding to me At the last minute I had to buy a another dress for my prom or miss it and the worst part is that they shipped the dress after the prom and now I m stuck with it Stay away from this company or you will be sorry like I was UPDATE More Lies I responded to LadyBlackTie through Trust Pilot and provided my full name with order number and never received a reply SO DECEITFUL

Do not purchase from Lady Black Tie

Do not purchase from Lady Black Tie especially online Online they only offer a store credit you are required to pay to have the item shipped to you US 14 and shipped back to the merchant CA 10 I unfortunately was not satisfied with the quality of the product the packaging in which it arrived the quality of the dress leads you to believe you purchased a dress for 10 on Wish The seams we re not aligned there were uneven stitching on the back of the dress causing bumps

Poor quality

Poor quality Horrible tailoring I purchased 369 dress and the dress that was delivered was not even tailored correctly Horrible customer service and they do not return the money Store credit for buying poor quality clothes again Do not recommend them at all

Does not offer full refunds Horrible customer service

Horrible customer service Does not offer a full refund even when item is not listed as described Makes you pay for shipping returns too which is like 14 dollars Worst company I ve ever worked with Purchase the same dress from a different site UPDATE I ve emailed the site and will update review to say whether or not they have resolved my issue I also noticed they deleted my review of the dress with my issue on their website