


Launch Gift Cards – Custom Branded Gift Card Purchase Experiences
Based on authentic user experiences
J D Gannon
6732 reviews
N/A
1 year ago
Awful service
Awful service - I ordered several gift vouchers in separate transactions for employees at my company They REFUSED to send me a proper business invoice Which I need for the finance team at my company I have sent about five emails trying to get some sort of invoice it s exhausting Will not use again
JV
6732 reviews
N/A
1 year ago
Gift card not received and being ignored by customer support
Bought a gift card online for my brother s Christmas present was redirected through Uber website also not sure if this is a scam but no gift card arrived was due on Christmas day I emailed them and they said there was no purchase associated with my account so I sent them the email receipt I received and now I am being ignored Worried this is a scam and making me feel nervous
NIKI
6732 reviews
N/A
1 year ago
SCAM DONT BUY ANY CARDS THROUGH THEM
AGIAN WITH IS CRAP I even went to uber thinking I was going through them to advoid this crap iam so freaken upset 3 hrs still waiting for my card what is the damn point of asking would you like it now you will never send it when it supost to be sent but you TAKE MONEY OUT OF MY ACCT WITH IN SEC THIS IS FRUAD I will contact the BBB and attorney general to have them look into this company
Cheryl Heaney
6732 reviews
N/A
1 year ago
Do not use this service
Do not use this service Like everyone else half cards turned up half didn t wasted a lot of time chasing them up with no satisfactory response If you access the link and dont redeem you cannot access again therefore your voucher is no longer usable
AG
6732 reviews
N/A
1 year ago
If I could give this company 0 stars I would
As others I tried to purchase Uber Eats gift cards I tried to place 2 orders My first order went through fine but the second order kept declining I tried different credit cards different browsers different computers different wifi networks etc and nothing would work Tried to contact Launch Gift Cards and it took 2 days and 3 emails for them to even respond When they finally did respond the email was incredibly generic didn t address anything in my emails and ended by basically saying If this doesn t work sorry we can t help you If you re going to send a generic email template at least take less than 48 hours and 3 emails to do it
Diana
6732 reviews
N/A
1 year ago
Declined
Tried several times sending an Uber card to a friends email I kept getting a message that transaction was declined I called my CC company and was told that Uber had declined it When I emailed them they refused to accept responsibility and continued blaming CC company They refused to supply a phone number I m a bit concerned that they now have my cc information
Lisa Woolf
6732 reviews
N/A
1 year ago
0 stars
0 stars Terrible experience after purchasing 3600 of Airbnb gift cards online They were non-redeemable from the minute they were received via email 2 weeks of back in forth communication so far with still no answers Launch gift cards have no phone communication at all Just machine generated auto response Airbnb Customer service representatives have been kind but no help towards resolution launch gift cards had no problem charging our credit card I strongly recommend buying gift cards in person Launch gift cards reminds me of a company on the edge of failure
Thomas
6732 reviews
N/A
1 year ago
Shockingly bad
As others have said - if I could rate this a zero then I would Absolutely shocking Tried to purchase Airbnb voucher on Airbnb app and the order kept declining despite using SEVEN different cards both business and personal No explanation provided The order then randomly went through after trying on mobile instead of laptop Then realised that there was a typo in the email address so it did not reach the recipient As it cost 250 I was understandably keen to resolve asap No reply to an email after 2 weeks Airbnb cant help just direct you towards this completely useless company
Ryan Carolan
6732 reviews
N/A
1 year ago
I paid for a 200 airbnb gift card and
I paid for a 200 airbnb gift card and after contacting customer support they told me that the gift card was redeemed at a specific time even though the gift card recipient my mother had not even received the email from airbnb at that time Please can someone from contact support contact me
Dom Fattini
6732 reviews
N/A
1 year ago
Should have read reviews Ordered a
Should have read reviews Ordered a 200 uber gift card on credit long story short my credit card says the transaction went through and that my next due date is coming meanwhile Launch Gift Cards maintains a standpoint that the charge never went through which makes no sense you can CLEARLY look into the computer and see that my charge did go through unless your using Windows Vista from 1999 I have never had a charge denied and even just paid off my credit card entirely and LGC says my transaction was declined even though I was charged and already made 1 4 payments on it This is my own fault for bot reading the reviews I guess