Laura-james Reviews

5 Star Customer Service

After a few annoying issues trying to purchase an item I had a great customer service experience with Lorenzo He did everything he could to sort the problems I had We were on the phone for about 40 minutes and he was unbelievably helpful I wish him all the best and I encourage his managers to reward him in some way

Great company to buy from

I had a question before purchasing got a quick response ordering online was an easy process kept informed re delivery Delivery was also quicker than first told

Lorenzo Van Boom the legend

Lorenzo is superb and sooo help full He listened my problem humbly and solve it as soon as possible i was contacting other staff as well they were kind but didn t solve my problem Lorenzo is the legend who solved my problem with in 5 minutes which i really appreciate such a nice and great person he is i m so thankfull to Lorenzo Van Boom

Friendly and professional

Friendly professional and speedy delivery Tracking system was great too and made sure I was able to be at home in time to collect the delivery rather than waiting around all day Cheers

I bought 6 of the Green Edward

I bought 6 of the Green Edward Velvet dining chairs They are gorgeous Once I had the correct screws for the right holes they were easy to assemble When they were taken out of box there were marks in the velvet I reported immediately Customer service was excellent In fact after a day of so later the marks went Very happy with my Lauea James shopping experience Thank you I will shop again

Large bedroom mirrors

The lovely delivery gentleman kindly carried both of my large mirrors into my property He respected my property and was friendly

Good service great product

I wasn t around when the delivery was done but my son that received the delivery said the two delivery men did well They helped move the dining set where we wanted And as regards the dining set It was so easy for my boys to put together and it s looks so nice in my dining Love it

Charlotte Whitewash Cross Leg Dining Table And Bench

I used Laura James to purchase the Charlotte Cross Leg Dining Table and Bench and was extremely pleased with the items They were quickly delivered very easy to put together and look fantastic so very pleased with quality and value for money My experience of the customer service team has been helpful and polite and thoroughly recommend the product and the company