Based on authentic user experiences
Mr X
6780 reviews
N/A
6 months ago
Pooor service
No response verry poor service
Andrew Newby
6780 reviews
N/A
6 months ago
I do not recommend them
I do not recommend them they re proper crooks Had to join as it was recommended by etsy but as i send less than 5 kg of card a year it was expensive so i terminated in December after only joining in July where I already had to pay for a full year I got another invoice warning in Feb for another full year even though I had terminated but they said because i hadn t terminated by september who would I had only just joined a few months previously i was due to pay another year- even though i had by that point paid for another cheaper service They re forceful and unmoving even though their service is basic at best for me and i m paying twice not even yet for a full years service Avoid at all costs The surprise subscription renewal is a load of crock and a really crap deal
Trade Home Sp
6780 reviews
N/A
6 months ago
Classic crooks
Crooks Ripping off small businesses on Etsy in the name of recycling just because they can Go rip off some other big greedy corporation charge small businesses for the amount they actually send You can t justify having to pay 39 euros for sending small items twice a year to Germany I bet they make tons out of earnest people who just follow the Etsy rules Not inclusive at all for small businesses just another system in place to make it even harder for small businesses to survive
Emilio Bertolini
6780 reviews
N/A
6 months ago
Shocking
Since I only send 1 or 2 parcels to Germany in a year I decided not to renew the contract anymore but I still received the invoice for 2023 and the subsequent reminder with a 4 euro penalty despite having contacted the assistance I receive another reminder with threat of lawsuit Despite the money thrown away I still pay the invoice but not the 4 euros and just today I receive a reminder with the threat of legal recovery for just a measly 4 euros Shocking I don t know how to get out anymore DO NOT TRUST THIS COMPANY
Etsy seller
6780 reviews
N/A
6 months ago
SCAM with buzz words like eco and environment
This company binds you to a contract and then threatens you with debt recovery and penalties if you attempt to cancel Do not engage with them They claim to prioritise environmental concerns but their primary focus appears to be on collecting fees Additionally they do not provide an appropriate method to report a zero kg usage when you wish to terminate their services
Andrew Newby
6780 reviews
N/A
6 months ago
They didn t make it clear even though
They didn t make it clear even though they said they did that we need 3 months cancellation period So now we are closing the company and not shipping to Germany yet they are insisting we owe another 50 39 VAT for a service we don t want need Its been a good experience up to this point so its a shame they soured it at this point Add into that our family health issues I haven t exactly been thinking about which stuff I need to cancel
Andrew Newby
6780 reviews
N/A
6 months ago
It s ridiculous that we can t pay with
It s ridiculous that we can t pay with PayPal
Etsy seller
6780 reviews
N/A
6 months ago
Very good customer service
Very good customer service Thanks
Andrew Newby
6780 reviews
N/A
6 months ago
The engine asked me how many kilograms
I am still working this out
Dieter Krause
6780 reviews
N/A
6 months ago
For those who fear new German laws
Wonderful customer service Very helpful and quick to reply
