Lookfantastic Reviews

Very regret to order from this website I had very bad experience product dispatched with missing items no free delivery even if they said this at checkout they will charge 35 dhs as a delivery and 11 dhs in UAE when u receive the items Keep following up only through instigram chat no other channels With no proper action taken I wonder why such company not respecting their customers Updated on 18th Jan following your response - orders number Hi there I have now cancelled the following 646278151 - Wella Professionals Care Color Motion Color Protection Shampoo 250ml 646248127- Wella Professionals Invigo Nutri-Enrich Deep Nourishing Conditioner 200ml Wella Professionals Care Invigo Nutri Enrich Deep Nourishing Shampoo 300ml645092053 - Wella Professionals Care Color Motion Color Protection Shampoo 250ml I asked to cancel my orders but I m sure the refund will not be done soon if you can dispatch my items would be much better tho

I split the order amount into 2 payments and it is not clear why it became larger

do not order from them Save yourself a headache God forbid you need customer service help Each time different person replies and they just send you a message just yo send it No resolutions Avoid

I had a terrible experience I ordered 10 items and 9 of them were canceled They were listed as available on the website but apparently they were out of stock This is unacceptable Customers can choose to order from other websites that provide clear and accurate information

I ordered some goods 12 days ago believing your promises to deliver its - in three day Up to now-I haven t got the goods Even the answer- where is My order 12 days- pasted and I don t want to wait more I demand -To pay back My money- immediately

Majority of my order items aren t in stock and then an item is completely cancelled Why leave it up on the site if I can t even get it I think this site is so unreliable now and it s kind of pointless to order as nothing is even in stock Would have ordered from somewhere else

I order one product until now the item is not delivered On the online its saying on stock and even done the payment but almost twoo weeks now item is not delivered

I received my items damaged and i couldn t retuern them back

1 star because yesterday I did order and you just cancel it without any reason

I haven t received an update from my order after 2 days keep saying Processing Order