AI Review Summary
Based on 138 reviews
Customers appreciate Lookfantastic for its extensive product selection, competitive pricing, and frequent promotions. Delivery speed and ease of ordering are commonly praised. However, recurring issues include out-of-stock items, delayed deliveries, restrictive return policies, and unexpected charges. Customer service responsiveness and app stability also receive mixed feedback.
What customers love
- Great product selection
- Easy ordering
- Helpful customer service
Common concerns
- Out of stock items
- Poor return policy
- App glitches
Last updated 1 week ago
R
RAS
Company is ok but courier not He left my creams outside in 45 degrees without call me to inform me I came home after 3 hours and I found it outside in my door was facial creams can not stay in hot weather That was unacceptable Company is ok but courier no
E
Emee
I find the item I need and it s my
I ve been shopping on Lookfantastic since 2013 and it s been a consistently positive experience The site offers a wide range of beauty products including some hard-to-find and niche brands which I love The layout is user-friendly making it easy to find what I m looking for whether it s skincare haircare or makeup Over the years I ve appreciated the frequent sales and discounts which make high-quality products more accessible Shipping has generally been reliable and customer service is responsive whenever I ve had questions or issues Overall Lookfantastic has been my go-to for beauty shopping for over a decade and I continue to trust them for my beauty needs
S
Saima
I received good original quality
I find the item I need and it s my first time to order and have discount I m happy and the price was cheap than the other online shop
E
Elena Vlad
I love this site
I received good original quality product and in time loved the service
N
Nazy
Happy they deliver to Dubai
I ve had an amazing experience shopping on Lookfantastic They offer a wide range of genuine beauty products at the best prices making it my go-to site for all my skincare and makeup needs The fast delivery is impressive and the products always arrive well-packaged Highly recommend for anyone looking for quality and convenience
K
Kholood
I ve been a client from early years
Excited that Look Fantastic deliver to UAE which makes my shopping so much easier since moving here The range of products are good and when there are offers the prices are good Delivery was swift
R
Roudha
5 stars for the amazing 30 off
I ve been a client from early years I m glad I trusted you guys and kept buying original items from you it s easy convenient great service and worth it Definitely we ll continue being a client Good job
K
Karl C
I bought using the App
I bought using the App I was initially drawn by the great selection of brands Decided to buy through the new app because of the offers but it immediately made me realize that the app was very user-friendly Brands are all amazing and products carefully curated to cater to all kinds of needs and the express international delivery is convenient and priced very fairly Me and wife s new go-to skincare haircare store
D
Daniela
Great products with a special discount
Great products with a special discount I love that The site is trustworthy and delivery is fast
M
Marena
Good experience
Such an easy site to navigate found what I needed very fast and placed an order without any issues Will definitely order from them again
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