Luckum Reviews

Very Bad Delivery

Ordered a case from them on May 13 Its now June 19 5 weeks received an email confirming the order the same day 2 days later received an email confirming shipment Tried tracking the order and it has been in Transit ever since I have sent several emails requesting information on the delivery the only response i get back is an automated response stating Your request has been received and is being reviewed by our support staff Update On July 27th I finally received the package It took 5 emails to the company before I received a response then they told me to wait another week After a week and a half with no delivery I contacted the back and in two days the package was delivered If they just responded and acted on my first emails I would have had my order 45 days earlier and wouldn t have had to make this complaint Anyway the case was as expected quality and fit was good I am Happy with the product it s self Just not there shipping and customer service

Luckum online site is a SCAM

Luckum online site is a SCAM Please don t order from them i order a winter down coat from them and received a zip up jacket nothing like the coat like I ordered Don t buy anything from them

Like the others I ordered a phone case Scam

Like the others I ordered a phone case in December Called their customer service because there had been no movement on the tracking number and they said wait a few days longer I waited 9 more days and contacted them again with no response It is now January 19th What a scam DO NOT order from them

Dan June stole my money never received

Dan June stole my money never received my money back Cancelled my order NEVER received anything I should have read the reviews first They are thieves BUYER BEWARE

Scam and will take your money and not deliver your product

I ordered an I-Phone Case on December 11 and still have not received it yet Tracking information has not been updated since December 17 I have emailed the customer care team over the last two weeks and they keep telling me to wait another week This was supposed to be a Christmas gift It is now January 7 2020 so too little too late The company refuses to refund my money I have already set up a dispute with Pay Pal for no delivery of merchandise Do not buy from this company Wish I can give them zero stars

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE ITS A SCAM AND THEY WILL STEAL YOUR MONEY Bad quality horrible customer service even worst shipping The quality is so poor you can see the items falling apart as you open the box They refuse to process any return for your money even after they receive the package And after waiting 2 months for your order they tell you have to receive it within 3 days so they can resale it or your won t get your money back THIS IS A SCAM DONT BUY HERE

Bait and switch scammers

Bait and switch tactics The plastic child s jacket is NOT the adult Nike down coat I ordered from your website What s worse is they expect you to pay more to return it back to China than you paid for the item even though they are the ones scamming you They won t issue a full refund either STAY AWAY

Do NOT order from this site

Do NOT order from this site I wish i did my homework and better research before ordering a gift for my dad It has been a nightmare trying to get it straightened out Kudos to PayPal but unfortunately I had to file a claim to get my money back No product received and way too many red flags after I ordered