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Based on authentic user experiences
B Schmidt
6727 reviews
N/A
1 year ago
Better To Do Nothing At All Than To Insult a Customer
I am a new customer with Lucky Gunner In a two month period I placed three separate orders totaling almost 2000 The first two orders went fine The third case costing 580 20 s h had loose rounds clinking around in it when the UPS guy handed me the box Upon opening it I found that several of the boxes inside had ruptured presumably from rough handling I alerted Lucky Gunner to the problem the cans were not packed properly and I sent them photos of what I saw upon opening the can I did NOT ask for a refund return exchange or imply anything like that Their response was to insult me by offering me 10 off on my next order I mean come on I buy 3000 rounds of ammo from them in a six week period and I get stuck with a scratch dent case I paid 600 for and they offer me a measly 10 off on my next order Is that supposed to inspire me to buy another 600 case of ammo from them At todays prices how many rounds will 10 buy Just to ship a case of ammo costs 20 Lucky Gunner if you are reading this keep your 10 there will be no next order from me You would have been better off not offering me anything as I probably would have bought from you again But to bribe me with a lousy 10 off is almost laughable I had future purchases planned and we probably could have done a good amount of business in the coming years but to know that I m worth 10 to you kind of curbs my enthusiasm I ll post my story a screenshot of your email response and photos of the case of ammo on every gun forum and review site that I can
Unsatisfied
6727 reviews
N/A
1 year ago
Between shipping and handling and the
Between shipping and handling and the insurance I ended up paying 10 on top of the sub-total after including these fees For this I would have expected much better packing The ammo came strewn all throughout the box and the other products I ordered were filthy like I bought them out of a hundred year old attic Most places I order ammo from are FREE shipping and yes you may pay 5 or 10 dollars on the rounds 1000 but save 50 dollars in shipping and insurance fees Would I use them again to order ammo No I would not When I contacted them to tell them their response was Please let us know how many rounds you find to be missing or damaged and also the color tape you found on the outside of the shipping box Please also take a few photos for us of the package We ll need each side of the shipping box including the inside with the contents We will also need a picture of the shipping label Finally if rounds are present but damaged we will need a photo of the damaged round s Really No thanks I don t want to take more photos sent two from when I opened the box of the now destroyed box I wasn t even asking for anything I was letting them know they do a terrible job packing and that I wouldn t be shopping with them again They never even addressed my concerns UPDATE Lucky Gunner ended up sending me an email with a tracking number They sent me an ammo can 17 dollar value and a 10 coupon All-in-all I am now indifferent towards them I may use them again but with a grain of salt
Cian O Dowd
6727 reviews
N/A
1 year ago
Ordered several boxes of ammo and never
Ordered several boxes of ammo and never recieved product or tracking number Due to policy I lost over 150 dollars They are thieves
Jeff Leaver
6727 reviews
N/A
1 year ago
No Refund
I purchased two boxes of ammo and they sent it by UPS which never got delivered After looking into it UPS said I refused delivery then they took it to a local access point and didn t tell me After a week it was sent back and I got a letter from Lucky Gunner saying they are charging me shipping and restocking fees and the remainder will be a store credit I disputed the charge with my credit card company and after a month the charge was put back on my card and I was told to contact Lucky Gunner which I did and now they said they are not going to even honor the store credit So basically I paid 94 00 and have nothing to show for it Their policies are the worst I ve ever seen and not clear when ordering
Jason B
6727 reviews
N/A
1 year ago
This site price gouges ammo
This site price gouges ammo doesn t let you cancel orders even if it s almost immediately after placing it They also don t allow returns I placed an order here not knowing that they were price gouging ammo hard until I did some research and found the same 22 LR ammo over at another site for almost half the price I was baffled and immediately requested a cancellation for my order To my surprise they could not cancel it and will not allow me to return it I do not recommend buying anything from here Terrible experience
SixteenTons
6727 reviews
N/A
1 year ago
Blame the customer
I tried 100 rounds of 9mm ammo from Luckygunner Knoxville Tn The ammo in question is made by stelth based in Arizona Every shooter knows ammo prices are quadrupled which adds to the frustration of dud ammo About a dozen duds out of a 50 round box is unacceptable Imagine a real self defense situation where you draw your weapon and all it does is click If you re wondering I fired 100 rounds of 2 other different brand ammo s this day flawlessly The main point is this company s customer service is below terrible They blamed me and my weapon and instructed me to contact the manufacturer for resolution I didn t ask for a refund I want to ALERT the shooting community about this brand of 9mm ammo Lucky Gunner can t be bothered with things like quality control satisfied customers and return business
Gilbert Barsky
6727 reviews
N/A
1 year ago
Paid but received nothing but silence
Paid received nothing I negotiated with LG for 4 figure purchase I gave them a very small deposit I never had problems with my Visa card When it was time to pay LG had difficulty processing my Visa LG suggested I use Paypal They told me to use for friends and family rather than For Goods and Services If I used their option I would have no protection In the event of non receipt of goods After several unsuccessful attempts at Finding an acceptable payment method I cancelled my order I requested LG return my deposit I am still waiting I consider myself lucky I only lost my deposit I could have lost the full amount of my purchase if I had dealt with them
William Taprell
6727 reviews
N/A
1 year ago
Fast Service
Fast Service Highly recommended
Michael Durant
6727 reviews
N/A
1 year ago
These guys aren t always the cheapest
These guys aren t always the cheapest but they get it there really fast and do what they say they will Thanks
George Christoff
6727 reviews
N/A
1 year ago
good prices and very quick shipping
good prices and very quick shipping Recommended Very satisfied with them