Luxevvsjewelers Reviews

My 5 carat ring came in today and I m

My 5 carat ring came in today and I m so happy The perfect upgrade just in time for our anniversary

RUN Dishonest Owner is a Scammer

RUN They are a horrible company with crap customer service It seems like the owner Brandon handles all CS issues and getting him to respond is a job in itself IF he ever does There is absolutely no accountability on their part and will not help you if anything is wrong Also the jewelry is CRAP It will turn green It is not real in any way For the prices it should not turn green I ordered from them last May didn t get it till a month later and it was wrong sent it back and it was wrong again plus turned green after wearing it once Had to fight with them for 2 months to send it back again Then they kept my item and I didn t get it back until Jan 2023 and within a week it is green I have emailed called texted contacted them on social media and NOTHING He won t even respond to me I m getting my bank and lawyers involved In response to the business reply that is a LIE You never said you didn t recommend it or explained that there would be issues I have every single piece of correspondence with you with your 1 worded replies Please stop trying to bring this professional front on these business pages when in reality your customer service skills are non existent Plating can easily be done without tarnishing and turning green there are plenty of businesses that do it Legit businesses that actually care about the quality of the products they are providing and not just trying to scam someone by selling them a 100 chain from Ali express for 2 500 As a business owner I would much rather offer some sort of solution for the customer meet them in the middle atleast But to blame the customer for your poor quality work shame on you you just keep showing everyone how much of a poor business you truly are If I wanted something you insist you told me was going to turn green and tarnish why wouldn t I just go order it from Amazon for 40 When someone is spending 2 thousand dollars you are spending with the understanding of receiving a quality product that s going to last for years not days Your lies don t even make sense now Karma will catch up with you sooner than later

Well I did receive the ring and I asked

Well I did receive the ring and I asked for a appraisal brandon told me he would get it done I waited 3 weeks than contacted them again asking update no response I wait 2 more weeks and contact them agian no response so I told them I would contact the credit card company and than I get a response saying there very busy I would have the appraisal done in a week so I waited 2 weeks and contacted then once Again and guess what no response it s been 1 month now I contact them every other day and no response so my advice to you I would be leery about giving these people 5k when they can t even respond to me he has the Kardashians on his site but I highly doubt they would sponsor a business like this I know they don t want bad reviews on there name do your research before buying from this company its a shame Brandon can t just take care of me He s must be worried the ring he sold is not worth anything looks like I will be taking this to a jeweler to see if I got scammed

Never received my order order two

Never received my order order two months ago Every time I call or a text they don t answer I want a refund

Horrible company don t buy from them

Horrible company don t buy from them they will steal your money and never get back to you Owner is a thief horrible person

Never received my order order from

Never received my order order from almost 2 months ago Every time I call or a text they don t answer I want a refund

Worst company ever

Worst company ever I bought a ring and I have not received it I email it I called I Facebook I instagram and no response nothing This company is the worst ever don t buy anything from them They just take your money and no merchandise please beware

Scammers

Scammers Never sent the product I purchased Won t respond to emails messages or phone calls No problem taking the money Brandon karma will be coming