Luxylist Reviews

LuxyList Gifts from Fans Private Secure Simplified

3.82
49 reviews
Great Rating
Based on 49 user experiences

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AI Review Summary Based on 49 reviews

Reviews highlight fast delivery and strong customer service as key strengths, while also valuing privacy and customization. The platform is generally reliable for sending gifts, though some users encounter issues with out-of-stock items. Occasional problems include delays, technical faults, and unexpected fees. Most feedback is overwhelmingly positive, with active support resolving issues. A few critical reports mention fraud concerns and poor retailer experiences.

What customers love
  • Fast delivery
  • Easy to use
  • Strong privacy
  • Reliable gifting
Common concerns
  • Out of stock items
  • High fees
  • Technical issues
  • Scam risk

Last updated 2 months ago

C

Might as well try amazon

My girlfriend and I ordered something for our favorite performer There were issues with the wrong address being given to the place The order had to be placed 3 times and we were patient but the entire time there was barely any communication unless we reached out to them We get things happen but then she finally gets the gift and she can t even wear it for us because they got the wrong size At this point we were annoyed and reached out only to be told it was her fault and just a generally rude and dismissive response In all honesty we were going to give a 2 or 3 out of 5 then we noticed all of the reviews recently look fake Are you guys really spamming 5 stars Just makes me think something sketch is going on
J

Bad buisness

They keep ordering from the company I work at Rarely an order that works out and it s waste time
L

I wanted to like them but

They def add fake reviews hurriedly I initially liked the website even actually received two gifts and then one of the items went out of stock and credit was issued to me almost immediately hands down great job I was trying to communicate about how much fees I would pay never received any clear answer but some links to their rules that they reluctantly email you communicating in a very cold tone which at first I was ok small business folks are busy we are annoying Especially when it comes to picking up gifts people have no patience understandable My last gift however was never processed sold out I asked twice to issue me credits at least Sam had time to fire back not-so-friendly emails immediately but no not to issue credit He wanted me to wait extra three days to get credit I totally got the message asked to refund my gifter and close my account He would mock me on purpose avoiding processing gifts in the future I knew that Hating random people on internet over a gifted dress is crazy Especially when you are a student on a budget Needless to say he deleted my account probably before I hit the send button on email yeah so busy Now for their verification process I was pressured to explain the origin of my foreign email and nickname I am an immigrant when I suggested to verify myself with state ID tax id other legal documents they declined I should have left right there tbh I felt discriminated and the fact that my emails were answered immediately but credits not being processed I felt like it was on purpose I also was not comfortable posting this review until I changed my address because they had the old one Luckily I registered on another website that verified me with my US documents without any issues

About Luxylist

LuxyList is for celebrities and semi-celebrities that want a safe and simple way to receive gifts and fanmail from followers fans and subscribers

United States

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