Masterworks Reviews

J

Julie

2 years ago

Great customer service

Great customer service Ivan took time explaining the aspects of the investment and was patient listening to my questions and preferences Max helped set up a payment procedure we were more comfortable with Thank you

H

homerjayCDN

2 years ago

The staff were super friendly and easy

The staff were super friendly and easy to converse with They Kevin and Annie were awesome to deal with and got me setup quickly with excellent detail of info

R

Rob

2 years ago

Knowledgable and Articulate

Everyone we spoke with explained everything clearly and was able to answer our questions Came away with a positive feeling about Masterworks and a desire to invest more as time goes on

T

Ty Hallsted

2 years ago

Informative Concise and Thorough

The call started on time and provided a clear explanation of the market and platform My questions and misconceptions were then clearly answered and clarified After deciding to proceed investing in available offerings was as straightforward as possible The whole process took only about 40 minutes

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Jill H

2 years ago

Eric Alanna made it so easy

Eric Alanna made it so easy Eric has a welcoming personality easy to talk to Alanna walked us through all the steps Both made us feel comfortable about our decision

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H G E

2 years ago

very good its long term not get rich quick scheme

i don t normally write reviews but i v seen a lot of people upset its not a get rich quick scheme these people are impatient and don t understand you have to wait 5-10 years i feel very confident in them their communication of the risks has been absolutely fine

A

Antony Warren

2 years ago

Suitability intro call is so useful and straightforward

Initially organising the KYC suitability call was a hurdle for me and I simply kept failing to organise it I now regret this and wish I had gone ahead sooner The call was straightforward and clarified so much and also assisted in making my first investment Wish I had organised it much sooner

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Chris Wolfe

2 years ago

Onboarding is A

Josh and Alec were awesome I was up and running in no time Accounts hooked up initial investments made very quickly and confidently As a retired CEO I give your onboarding process an A

S

Sophia Tamburello

2 years ago

efficient and informative and knowledgeable

Chad was great 1st time investing in Art and he was great answered all my questions he was a pleasure to speak with and knowledgeable which was helpful for me It was so nice to receive a follow up email with his contact details if I needed help in the future

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Linda Jean

2 years ago

I partnered with my granddaughter

I partnered with my granddaughter investing with Masterworks as a learning tool The experience has been delightful The advisors explained all aspects very clearly and were extremely helpful in executing the initial phase of setup I will continue this experience again in the future Thank you

Rated 3.92 out of 5 by 93 Happy Customers

Great customer service

The staff were super friendly and easy

Knowledgable and Articulate

Informative Concise and Thorough

Eric Alanna made it so easy

very good its long term not get rich quick scheme

Suitability intro call is so useful and straightforward

Onboarding is A

efficient and informative and knowledgeable

I partnered with my granddaughter

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