AI Review Summary
Based on 139 reviews
Customers express high satisfaction with Melitta products, frequently praising taste quality, delivery speed, and overall service. Many reviews highlight excellent customer support and reliable performance over long periods. Several mentions of fast delivery and good value appear across multiple reviews. Some recurring issues include damaged deliveries, packaging concerns, and occasional product defects. A number of negative reviews focus on delivery problems and customer service responsiveness rather than the core product quality.
What customers love
- Great coffee taste
- Good customer service
- Easy ordering
- Quality product
Common concerns
- Expensive pricing
- Defective product
Last updated 1 month ago
M
Margaret Arthur
Aromafresh coffee machine and grinder is easy to use although I find it a bit awkward having to put the machine on its back to clean the shute I attempted to order a spare jug but it is unavailable I do hope this is temporary as I would be very disappointed if I could not obtain one
N
Neil Christie
Quick response to query and accurate
Quick response to query and accurate information given in response However I would not have had to contact you if your web shop was up to date with the Look V Timer type details
M
Monica
Small and perfect filter coffee maker
Small and perfect filter coffee maker when I do not want an espresso
J
J
Great products but website needs
Great products but website needs attention Multiple failures to purchase over Xmas then this purchase had to be repeated as the site crashed on attempted purchase and then I end up with two Never mind I ll use them but PLEASE check the functionality of your website
M
Mal
Coffee maker no 2
Coffee maker no 2 More than pleased with the first one Unfortunately the vacuum failed in jug number one and we were not able to source a replacement from you Hence purchase of maker two A bit disappointing really but we couldn t face a future without the consistently good and fresh coffee your makers produce
M
Maria Willcock
Christmas present
Good price quick delivery not opened yet as a Christmas present shame it came with Melitta tape emblazoned across the box
C
Carlo
Great machine great Coffee
Great machine Makes great coffee The setup although managed would have been easier with an initial quick start up guide rather than looking at the manual but still ok Also the product should have come with a water filter however it did not come in the box Luckily I purchased several extra filters at the same time
M
Mrs Cole
Fast delivery time
Fast delivery time Very pleased with machine Let down by the they sent the wrong paper filters for the machine
B
Barry
Good product and makes nice coffee
Good product and makes nice coffee keeps it hot for about half hour but would have preferred it to be a bit hotter after standing
D
Derek Lambert
Excellent product
Excellent product Looks cute and does the job at a reasonable price Delivery was slower than expected hence the 4 stars and not 5