AI Review Summary
Based on 139 reviews
Customers express high satisfaction with Melitta products, frequently praising taste quality, delivery speed, and overall service. Many reviews highlight excellent customer support and reliable performance over long periods. Several mentions of fast delivery and good value appear across multiple reviews. Some recurring issues include damaged deliveries, packaging concerns, and occasional product defects. A number of negative reviews focus on delivery problems and customer service responsiveness rather than the core product quality.
What customers love
- Great coffee taste
- Good customer service
- Easy ordering
- Quality product
Common concerns
- Expensive pricing
- Defective product
Last updated 1 month ago
M
martyn wood
Considering most Courier delivery services are running around like headless chickens due to this time of season I was amazed how Melitta managed to dispatch and deliver my package so quickly Ordered 19th Dec and Delivered on the Saturday 14 00hrs 21st December Standard shipping and Completely Free of Charge I didn t expect to get for Christmas Haven t used the product yet as it s a gift Well done Melitta and DPD
A
Anthony Sims
Website is easy to use
Simple easy and straightforward to buy online Coffee maker delivered on time and well packaged Black Friday price better than Amazon
S
Stuart
Damaged delivery handled first class
One of the packets of coffee had split once we contacted Melitta they offered to send out a new bag
M
Mr happy by service
Thermo jar replacement
Replaced the jar after 5 years as joints tend to soften with hot water used every day We re now good for another 5years minimum
D
Dawn Taylor
I made a mistake on my order and had to
I made a mistake on my order and had to cancel it so I could do it again and Sharon in the office was wonderful and was extremely helpful and we even managed to have a bit of a laugh - Wonderful service
M
Mark Redman
Melitta have given me a first class
Melitta have given me a first class service over several orders but most importantly they ve given me a top quality coffee machine I am so happy and impressed with my Melitta coffee machine from my morning espresso to our afternoon latte s made just how I like them
B
Brian
Does what it should
Great machine simple to use and the coffee tastes very nice So far so good
S
Susan Hill
Delivered on time as stated
Delivered on time as stated Product well packaged in perfect condition
M
Michael
Good quality
Very pleased with product Makes good hot coffee Well made with quality plastic Replaced a product from a different well known brand that was much flimsier than the Melitta one
M
Mr Purdie
Good price and excellent customer service
Very reasonable price for the filter paper so we ordered about a year s supply The product quality is excellent There was a problem with DPD but Melitta sorted it out immediately