Merseygarages Reviews

No stars really

No stars really if I could They refilled my air con gas system before they checked it It didn t work for a second when I collected it I returned within minutes and complained My system needs a full repair they tell me They took my money and offered no refund A bit crooked if you ask me Avoid this place

Where do i start

Where do i start this garage is an absolute joke i broke down with my car saying top up coolant I broke down just by this garage and didn t want to drive any further as i didn t want to caused any damage to the engine they told me it would be 99 for an inspection so i agreed they rang me up two days later and said the coolant pip needed replacing which would be 350 00 i agreed as i tried to get it move to another garage after reading reviews but it was too expensive they then called back up a day later and said it was 618 00 as it needed 3 pips i said if you have charged for an inspection you should of known this at the point of the first phone call they said because you are having the work done with us we reduce it by 50 i said you can t of done as inspection because you would have known it needed 3 pips i spoke with the owner who agreed to take the full inspection fee off we agreed a price of 550 00 i picked my car up on the Friday at close of business they said we haven t had time to check the work but if any light etc come on just bring it back Monday i rand Monday morning as the engine management light came on when i drove off they said it will be 99 for a diagnostic i said it didn t have the light on when you took the car I then said forget it io will take it to a proper garage do not under any circumstances use this garage its a joke save yourself the stress an don t get ripped off

Avoid

Supposed to be Mercedes specialists didn t have a clue Just did old Ford taxis and scrap engines lying around If you have a prestige car go elsewhere

Garage had my car for over a month

Garage had my car for over a month spent nearly 800 and still didn t resolve the issue Multiple broken promises

Stay away of this company

I recently had a highly disappointing experience with this car service company Dropped my car off for an MOT in the morning and did not receive any updates until 2 PM My car failed the MOT due to a malfunctioning window washing system This system was perfectly functional the day before and had been repaired by this same company a few years ago It seems suspicious that it suddenly broke down after being in their hands Attempts to call for updates were unsuccessful until around 5 PM When I finally got through at 5 PM I was informed that the car would be kept overnight without prior notice This was inconvenient and unprofessional The female worker at the reception was extremely rude possibly intoxicated and shouted and swore at me This kind of behavior is entirely unprofessional and unacceptable Due to these reasons I strongly advise against using this company for your car MOT and service needs Their lack of communication questionable repair practices and unprofessional staff make them unreliable and frustrating to deal with Please stay away from this company

Cowboys

Cowboys beware I went here because they were RAC Approved Overcharged me never contacted me once I had to chase for answers always being told I d be phoned back - never was Had my car for over a month Gave it back then the same problem existed the next day It broke down I got it taken to another garage I left a message over the weekend explaining it had broken down Then emailed on Wednesday no reply until Thursday Paul then lied and said he was waiting on it being delivered by RAC and that they had rang him about it meanwhile it had been in another garage all week Didn t feel like I could trust them and it turns out that was the truth they unfortunately took advantage of me when I didn t know much about the issue I m still waiting to be emailed back now RAC approved means nothing stay clear

Avoid at all costs

Their tactic is to make you pay for the inspection 99 pounds and not do any actual work I had my car there on a Tuesday morning appointment booked weeks prior to that Called before 5 any they said that it hadn t been looked at Same story next day Thursday I got fed up and went to collect my car The moment I arrived they said that they had looked at it and that the problem was likely to be so and so but we would advise you to just leave it as it is I paid the 99 quid as I had no proof that they hadn t looked at it despite being 99 certain that they hadn t Over the next few weeks I kept calling back to ask for a quote for the supposed issue but kept getting deflected mechanic gone for lunch call back try again tomorrow we re waiting for blah blah Never again

had to laugh at this back street

had to laugh at this back street garage as he tried to charge me 150 just to change a set of front brake pads not supply an fit only fit as I had my own genuine ones I ask him on the phone is that a joke so hung up I had to phone him back just check I heard it right and what is labour is per hour as that was scandalist so pls shop round before using this garage as he charges more than the main dealers

They are the worst Garage to Deal with

They are the worst Garage to Deal with stay away from them they charged be for a part and labour 222 00 when I looked up the part that cost 19 00 they had the car 1 hour so it could not have been labour they are so expensive and back stree cowboys avoid at all cost when you dispute the price they shout down the phone so unprofessional