


Moneycorp | Global Payments and foreign exchange solutions
Based on authentic user experiences
Jayne
6734 reviews
N/A
10 months ago
Great service
Moneycorp provided a great service and I will use them in the future Having a dedicated point of contact was really good also the opening hours being earlier and later than normal office hours made contacting them so much easier
Clifford Birch
6734 reviews
N/A
10 months ago
Moneycorp Client Service Team
I had been somewhat anxious about an alteration I wanted to my account Roland Delemois telephoned me very quickly in response to my email request He was professional very efficient in diligently checking my details for security purposes and pleasant and courteous to deal with Roland is a true asset to the Moneycorp Team
m todd
6734 reviews
N/A
10 months ago
Moneycorp
Moneycorp I have used Moneycorp for several years my contact today was excellent as their service always has been I will continue to use them for all my money transfers mt
Julian Mount
6734 reviews
N/A
10 months ago
Efficient
Efficient Customer focused Accuracy and speed A pleasure to open an account and trade Well done MoneyCorp
Philip Cabuzet
6734 reviews
N/A
10 months ago
THANKYOU MONEYCORP FOR YOUR PROMPT REPLY
Thankyou Moneycorp for replying to my comment Also for one of your agents contacting me personally My issue was that having painstakingly filled in my details on their site I was invited to then fill in a 6 digit authentication number which would be sent to my message box On accessing my message box on my smartphone and returning to the Moneycorp site on the same device as I accessed the message I found that the details which I had previously entered were no longer there The Moneycorp agent assured me that steps were being taken to address this problem I shall look for this problem to be addressed in the future Moneycorp are not the only company guilty of the practice of losing the information which you have input when returning to their site after you have sought a security code in your messages and then returned to the site to input it However Moneycorp are to be commended for 1 The high calibre of service from their agents over the phone 2 For calling me personally the following day after Trutpilot published this issue 3 For publishing a reply on Trustpilot Some companies appear to have a policy of not replying to comments on social media These companies must be avoided by consumers Such companies include Mercedes Benz a supposedly prestige car manufacturer
Mike Bates
6734 reviews
N/A
10 months ago
Decent rates excellent service tech
Decent rates Super attentive staff TBH couldn t wish for better service Good IT too with 2FA well implemented I did some FX work in my career il no expert but I think moneycorp are hard to beat
Simon Barlow
6734 reviews
N/A
10 months ago
Highly Professional Service
Have used Moneycorp for all my large foreign currency requirements since 2007 Very easy to do business with More recently Nasima Ali assisted with converting euros to sterling following our property sale and was highly professional throughout all dealings Very quick and efficient service too would highly recommend
Siri Persaud
6734 reviews
N/A
10 months ago
Most excellent company to deal with
Have been receiving a service from this company for many years now Exceptional customer service and support They are highly professional polite and friendly and always do exactly what they say they will do We could not recommend them more highly
Cari
6734 reviews
N/A
10 months ago
Oliver exceeded my expectations
Moneycorp always provide excellent service for me when exchanging and transferring money either to or from the US On this occasion Oliver Pagnell completely exceeded my expectations telling me how I could more easily transfer money from my Chase account in the US with ease Thank you
Mrs Sudworth
6734 reviews
N/A
10 months ago
Ian Pitts was great and very helpful
Ian Pitts was great - explaining it to me in simple terms so that I understood what needed to be set up the rate that I would receive and resolving a last minute hitch for the final transfer It took the hassle out of this whole experience and I was able to sort out the transfer with very little fuss - I would recommend