Mtvh Reviews

Amy from MTVH gets my approval

Spoke to a well mannered young lady called Amy this afternoon Amy assisted me in raising a repair on the exterior of my property Mini shrubs have taken over my roof guttering She has excellent customer service polite and professional

I have just spoken to Natalie from the

I have just spoken to Natalie from the Metropolitan Thames Valley customer service team I would like to thank her for the exceptional support and advice she had offered She was understanding recognised my vulnerability and provided lots of reassurance It has given me a fresh perspective on my situation and genuinely wanted me to get better before rushing into decisions Thank you Natalie so so much I so appreciate our conversation Diana

Thank you Elly for being so helpful

Thank you Elly for being so helpful when I rang on Wednesday regarding a radiator issue It s not very often we get excellent customer service these days but I can say you were excellent in helping me to resolve this issue Since speaking to you I have had a call from the contractors responsible for the repair and they are coming on Monday Thank you once again for being helpful and thorough

Spoke to Rob

Spoke to Rob what a lovely helpful man Very efficient polite and understanding Rob made me feel very supported and at ease in my call with him

I ve found a super hero within MTVH

It s not often we can say how well MTVH have responded and performed but today I must admit I have found that shining light that glimmer of hope that person that can listen take on board and do what they say It s Carrie based in Nottingham and by the sound of this women - she takes no prisoners Brilliant 5 If you want answers to your questions someone that listens and comes across efficiently it s Carrie Keep up the good work

Carrie took my call this morning and

Carrie took my call this morning and was helpful in getting back to me with repair date a really credit to the customer service team and very polite a beautiful person to speak with Thank you Carrie Stay Blessed

Stephanie mtvh was extremely helpful

Stephanie mtvh was extremely helpful today and got some work booked in immediately Previous requests had been ignored so I was happy to have been helped by her Just to clarify this review is about Stephanie only MtVH as a housing association I would not write a positive review about whatsoever

Wanted to say a huge thank you to

Wanted to say a huge thank you to Carrie who assisted me this morning in relations to a bath fitting due to my broken ankle and also booked an appointment for me due to kitchen sink blockage Very professional lady and admired how she took care of my issues and resolved them Thank you so so much Warm regards Andrew Gokhool