AI Review Summary
Based on 28 reviews
The reviews indicate a highly polarized user experience with the app. A significant number of users report it as a scam, citing unauthorized charges, inability to withdraw funds, and poor customer support. Conversely, a smaller group of long-term users reports earning rewards and praises customer service and earnings potential. The overall sentiment is dominated by negative experiences regarding billing and legitimacy.
What customers love
- Great customer service
- Earn rewards
- Effective support
- Helpful team
Common concerns
- Unwanted subscriptions
- Billing issues
- Scam accusations
- Fund recovery issues
Last updated 4 days ago
M
M Aitken
Paid 34 99 for premium subscription also ordered a sentinal card which cost me about 18 Took me a month to get to 10 000 coins Redeemed the coins which turned the 10 000 coins for 221 xyo cryto currency which turns into 4 50 don t waste your time as the money you pay them you will not make back Costs more in electricity charging your phone than it does with the money you get back from them Very disapponted
S
Simon Brant
Dont bother you will be mining for
Dont bother you will be mining for 30years and they keep increasing the amount you need for each bit coin It gives you headache if you use the app for a long time so unless you just want something to waste some of your time dont bother Even if you pay for the highest mining speed and have a sentinel it will never return the time you spend on it there are much easier ways to make cash
J
Joseph Funderburk
CoinApp Co is a Scam Customer Services deflects like it s your fault
I m in the process of filing a FTC complaint on this company I signed up for the 3 Day trial they gave and then cancelled the trial on the 2nd Day Low and behold the end of the 3rd day I got charged by a company by the name of WeWillMine and Coin App claims that they have no idea how my information got to them when Coin App is the only app that I ve dealt with But clearly it s a server security issue where somebody was able to get my card information if they truly have no knowledge of how my card information that was stored on their website fell into the hands of another mining company The customer service manager Tyler kept deflecting it off on me like it was my fault and repeatedly told me over and over that I need to contact this company who is clearly fraudulent And get my money back from them When I was trying to tell him that the company he works for has a breach in their system But he kept deflecting off on me
B
Bogdan Gradinariu
coinapp keeps billing me although I cancelled my subscription
I made a pro subscription for 34 95usd payed for a few months after that cancelled my subscription in march on google play as they instruct on the website Now in June I see that I still get billed from the same account My payment plan has been Basic ever since so my subscription was cancelled and didn t get any extra benefitsI wrote to customer support but they don t answer What do I do to get my money back and make sure they don t charge me again
B
Brian Carey
If I could give 0 stars I would
If I could give 0 stars I would below is a list of issues 1 Lack of customer support2 They cancelled a redemption of XYO on me without an explanation 3 I met the requirements for a reward by downloading a game and leveling it up only to have the reward denied and again without explanation I was thinking about getting the paid subscription and I am glad I didn t Stay away from this app it had great potential but those who are behind the app have zero skills with dealing with issues
B
Barbara Fava
Sentinel never arrived they blocked me on their facebook
My boyfriend ordered the damn sentinel over two months ago It never arrived and the tracking number given seems no existing as we can t locate where it is supposed to be when it was supposed to arrive in a maximum of two weeks I dared to kindly ask for an update by leaving a comment on their Facebook page They blocked me from their page without giving me an answer and for what I could see around is how they deal with people rightly asking for an update on a product that has been paid but vanished into thin air What a scam
C
Christopher Harris
So on a pro plan it s 56 per month
So on a pro plan it s 56 per month each week on a pro plan you ll make 6 per week over 4 weeks you ll only make 24 possibly 30 if you grind The algorithm is flawed sometimes you ll make nothing even geomines left here and there you ll get hardly anything If you get the SentinelX nfc card it adds literally no value to the experience whatsoever it s just something designed to If you get the plus or the pro you are basically funding the scheme and the money you pay pays other users very little The free plan it will take you probably 4-5 weeks to earn 12 or 20 000 XYO tokens you need at least 10 000 to cash out equivalent to 6 AUD so basically nothing You can get free money from this but it s an absolute grind you ll be lucky to make 50 per year using it 8 hours per day for 365 days of the year Stay clear of this app
C
Cato Rawls
I am really dissapointed with these
I am really dissapointed with these guys They ve introduced a new way to get coins by completing challenges and signing up to deals by alleged partners One of which just scammed me for 20 Please avoid using any of their services - they are scammers
T
Torbjoern Cryptokopf
they will steal your money
I gave it one star because 0 stars or negative wasnt an option I bought a 1 week subscription for 55dkk about 8 which got me about 5 worth of the so called XYO-coin for spending 16 hours of clicking and being played and choose not to renew Now several months later i find to have been billed without my accept for 299dkk about 44 for each month Besides the stupidity in weekly subscriptions being cheaper than monthly this firm has now stolen more than 1000dkk 132 DO NOT SUBSCRIBE TO THIS BS PRODUCT
S
Sunil Karki
Ideal for those who want to earn 5 per year
The one star is for prompt response to queries The rest is zero Great app if you want to earn up to 5 tax-free per year after sharing your location data You will earn more if you walk around the car park and collect dropped pennies collected 15000 coins in the past year or so and redeemed 1200 XYO for 10000 just more than 3 People claiming to earn more here are paid members USD 8 month who receive a free device for 13 USD
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