Mybrushx Reviews

BUYER BEWARE

BUYER BEWARE I ordered the brush x in black in Nov and did not receive it in the delivery timeframe I had to send follow up emails not on e but about 3 times before they responded Finally in January I received the brush It was pink a different Color from my order request The box was crushed and torn and the brush control switch which should move to three different positions would not move I emailed brush x to tell them of the wrong order Color and faulty brush They did not respond I emailed again They still did not respond I emailed them 2 more times Still no response I sense that there is either no customer service or they are a company that send faulty unusable products to customers in the hope they give up trying to obtain money back I am overseas based so it is not worth sending the brush back I ve given up on this product and company and realise I ve wasted money on their scam I would NOT recommend or advise buying a brushx Bad company and useless product

Buyer beware and do your homework

I placed the order and received this product approx 6 weeks later I did receive a 5 refund for my inconvenience since tracking information was not be updated product lost and reshipped When I finally received my product I felt that I received a knock-off because the instructions said beard straightener and Brushx was not on the product or box - I did a quick check on YouTube and their Website - everyone else s had the branding on the product When I contacted them with pictures they assured me it was their product I then sent them pictures from eBay where I could have purchased the exact same product for 1 2 of what I paid I was extremely disappointed with the whole experience and decided to return the product They did honor their refund policy that as soon as I sent them the tracking info a refund was processed less the 5 I received earlier I truly believe that I did receive a knock-off They do state if you are returning a product it is at your expense shipping from Canada was costly when you are returning a sub-par product

Don t order from Brushx

Don t order from Brushx The customer service is not responsive I placed an order which stated it would take 6 10 days and it s till sitting in CA It s been 18 days and I m still waiting They had no problem taking my money as soon as I placed the order Don t order from Brushx

Use photos without consent

Steal photos for their own website and social media without consent mainly from people who haven t even used the product Why would they need to do that if the product was actually good

Do not purchase from BrushX

Do not purchase from BrushX The product seems like it s from the pits of Wish com AND when I asked for a return refund they wrote back and said I MUST send a picture video and detail as to why I don t want their product anymore and then they will respond with whether or not my claim is sufficient enough for a refund Also you cannot leave a review on their Facebook page and they do not have an Instagram page where people can comment and or review There s ZERO places to leave a review Currently waiting to see if my reasoning is enough for a refund I told them as a paying customer I believe just simply being not happy with their product should be enough for a return and refund especially with the original packaging What a joke

AVOID- Caution false advertising

AVOID- Caution false advertisingI purchased the Brush X online 22nd July 2020 as a gift for my wife After 6 months of waiting and emailing to try and see where the product was I have eventually been informed it was blocked unsent The website assured Worldwide Shipping but they don t I was given numerous false explanations like order shipped order in transit order lost order blocked no genuine apology for wasting my time and now advised refund may take 6-8 days WARNING They are using a number of social media platforms and influencers to push their product and sales but avoid it purchase genuine reputable products such as REVLON Disgraceful and social media platforms should immediately remove any promotional posts or reviews

My experience with the company has been

My experience with the company has been rather upsetting I received my Gen 2 and enjoyed it for about a month until it started malfunctioning Every time I would turn it on it smelled like an electrical fire I reached out to the company TWICE and have yet to receive a response back Very disappointed Will never buy from this company again

This company never sent the product and

This company never sent the product and I am currently looking for my money back It appears to be a total scam