N Reviews

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3.84
85 reviews
Great Rating
Based on 85 user experiences
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AI Review Summary Based on 85 reviews

The majority of reviews for N Exchange are overwhelmingly positive, with customers praising the speed, reliability, and quality of customer service. Many users report seamless and fast crypto swap experiences. A significant number of negative reviews detail prolonged AML verification delays and frozen funds, with users reporting issues persisting for months. Positive feedback highlights fast transactions and professional support, while negative feedback consistently centers on delayed payouts and unresponsive verification processes.

What customers love
  • Fast exchange
  • Seamless process
  • Reliable transfers
  • Good rates
Common concerns
  • Delayed verification
  • Frozen funds
  • Slow processing
  • AML issues

Last updated 1 month ago

M

Be very careful with EXODUS and N EXCHANGE SWAPs

I am dismayed by the number of users who have reported this type of situation this time I sold one of my material assets and placed my trust as I have done for a long time in EXODUS WALLET But this time I was able to see with my own eyes that despite having its terms and conditions with the SWAP you can see that EXODUS does not tell you who will take your order compared to TrustWallet which is more transparent therefore I consider myself one more victim of this scam plot that takes your assets and violates your human rights I did my KYC verification sent my financial backups and my sale transaction but still I do not receive answers for now I feel scammed and I am waiting for my refund because it was not my choice to end up in n exchange in case of having another outcome I would change my opinion for now stay away from EXODUS in exchanges and from N EXCHANGE if you do not want to have a bitter experience ORDER OWHKZF
M

Unprofessional so far they have only taken my money and that of many others

Hello I want to share with you a bitter experience perhaps many are going through this but have been silenced Something very dark is happening with EXODUS and its SWAP when making any exchange they redirect you to a third-party platform called N EXCHANGE which retains your funds and requests KYC In my case I complied with everything they demanded I even sent personal information which does not even happen in a centralized exchange they justify that they enforce AML but I just think that the only thing they want is to keep the funds I have read very dark comments from people who lost their money and in my case stay away I sold a vehicle received 15k and when switching from BTC to USDT in EXODUS my funds were frozen and they asked me to contact N EXCHANGE they did not respond to the chat after sending everything requested and although they offer a refund applying to keep 5 they do not meet any of the conditions ORDER OWHKZFThis is the link to my order provided by EXODUS which says they are not responsible because it is a third party with other policies If anyone else has gone through this share your experiences On trustpilot it is very negative and these people create their own positive comments On telegram they deleted the group messages and they are practically a ghost agency that wants to keep your funds

SCAM exchange use centralized exchanges if you want to make a SWAP

Hello I wanted to leave my experience in great detail since this nightmare began I start by telling you that I sold a vehicle and after the payment I wanted to make a SWAP in the EXODUS wallet from BTC to USDT just when doing so the transaction failed with an order number and was not completed but the funds disappeared something unusual in a DECENTRALIZED wallet I arrived at N EXCHANGE without my consent and without knowledge it was only EXODUS who took me and left me there when I made my first claims they only said that I should contact these people since the SWAP was taken by a third party and was now in other policies Since this started they sent a link with facial verification they requested the IDs after this an agent started asking many personal questions asked for photos of the vehicle for sale sales contract selfie photo with a white sheet they offered a refund even publicly through Trustpilot and after that they asked for a video conference now they make statements about things that I did not say they ask for reports they refuse to complete the refund This has never happened to me even in recognized EXCHANGES where you go through a real verification process the attention of the agents is not consistent on a daily basis someone different attends to you and changes everything that the previous one already said I only see that this seeks to play on tiredness and keep your money with the excuse of AML and KYC my perception has not changed and if they were to comply with the refund as they publicly did I would also come here and let you know ORDER OWHKZFKeep away
R

AML verification

Hello my case has been waiting for a solution for more than 1 month I complied with everything requested including KYC verification personal documentation sales contracts and detailed explanation of transactions After offering a refund and keeping 5 they now make claims that it is a transaction marked as stolen and they want my video call to also accept although I know that they have violated my privacy and all my rights without knowing the legitimacy of this company I am still here waiting for a response Even when I came to this platform through a third party such as EXODUS WALLET which without telling me who would take my swap only took me to an unknown site I can assure you that the positive comments are created by this same platform because originally the users who pass through here go directly from wallets that were considered decentralized but safe as is my case Right now I demand again that my refund be fulfilled as they responded on previous occasions through this same means and they did not comply they can keep the 5 it has been more stress that this has caused me And I leave my order number so that at some point when this is resolved you can check for yourself if n exchange complied with its guidelines ORDER OWHKZF
R

N EXCHANGE scam service posing as SWAP or EXCHANGE

I got into AML verification when swapping in Exodus wallet Passed the verification procedure and provided absolutely all the initial explanations I also provided additional explanations requested by the exchange staff 6 days have already passed since the last information was provided The speed of processing requests is extremely low I passed the KYC form 17 days ago 22 09 2024Give me my money back Upd 10 days of silence after providing the last explanations
J

AML verification has been delayed for two months

It is a scam service to users we have been silenced from reddit and as you can see they even blocked the interaction of their telegram group in my case I have been after my funds for 2 months I sent a sales contract ID Selfie Screen of the origin of the funds even photos of the vehicle that I sold and for which I obtained the BTC that at the time of exchanging to USDT in EXODUS WALLET they redirected the SWAP to N EXCHANGE and my funds were frozen they washed their hands and this dark process began after everything I sent they said they would do a video conference which never happened after the video conference they said it would be better to send where I bought the BTC which I did not buy because I received them from a sale In short I feel like a victim of fraud and they violated my privacy and my rights the link they sent for KYC was of no use much less my selfies ID contracts They just make fun of you in your face and keep your funds use safe SWAP like BINANCE KUCOIN BYBIT or others but never do SWAP in EXODUS because the of your funds being taken by this exchanger is very high by the way there is little information and apart from that they claim to be AML prosecutors But this looks very low-class for me it is just another cryptocurrency scam n exchange en order OWHKZFThis is my order so that it is visible to the world and being very transparent they offered a refund taking 5 which they also did not comply with
T

blocked 0 5 btc

I tried to make an exchange in my Exodus wallet I received a requirement to go through extended KYC verification Repeatedly provided all required documents and photos The provider currently has ALL the required information and verifications but I have not received ANY information for over 10 days Delaying the processing time to hold my cryptocurrency The support people ask the same thing several times I have to send them the information twice or three times upd Supports are ignoring my messages and ask me to wait The exchanger withholds my money for his own benefitupd 2 It s been 6 days since support ignored me no updates
A

I did a swap via exodus on the 30th of

Performed swap on the exodus platform The funds have been blocked and have not been returned for a month He provided all the requested documents and even more They answer once a week and ask you to wait longer I intend to go to court I insist on returning my bitcoin
L

VERY FISHY COMPANY

I did a swap via exodus on the 30th of October and the transaction says fail but was debited from my account I contacted exodus customer service only to be directed to a company called n exchange I have been going back and forth with them all to no avail I was told to go through their KYC which their platform wasn t accepting I finally managed to get hold of someone through their chat bot called Ben over an hour I provided all the documents that were required until I got frustrated and requested that the swap be canceled I don t want to proceed any longer only for him to go offline This is the same person that I was chatting with for over an hour but immediately I requested the swap be canceled Mr Ben decided to disappear which I find weird considering too many scam going online I have gone through some reviews about them and I am scared to my bones if all this turns out to be true
L

Ridiculous company do not trust

It s been 14 days now and I am yet to receive my swap or even a refund to say the least I made a swap for over 72k for btc since the 30th of October and these people have been trading with my funds because there s no better way to explain it if you can t process my swap why not refund the money BTC has been surging by the day and I am losing while my money is making profit for n exchange This is totally unfair
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