Based on authentic user experiences
Dev Singh
6731 reviews
N/A
10 months ago
Best exchange ever
I ve been with every exchange you can imagine Bitbuy Kraken Binande Coinbase crypto com and others Being an experienced trader and crypto investor I tried Newton and I am very satisfied relieved and grateful they have customer and tech-support second to none and they are very experienced and technical I get annoyed with other exchanges because their customer service or tech-support are very inexperienced and not trained properly in English This leads to frustration Once an exchange sent my tokens or crypto in the wrong format and Newton went out of their way above and beyond to get a recovery team and recover my funds and I assure you not many to all exchanges would do that they have my loyalty and respect for good and I can trust him not like most I highly suggest them
Desandu Karannagoda
6731 reviews
N/A
10 months ago
Great customer service
I had made an error on a questionnaire so I emailed Newton asking to re-do it They were quick and professional with their reply and I was able to re-do the questionnaire accurately
Lawrence
6731 reviews
N/A
10 months ago
Very good dealing directly with a
Very good dealing directly with a person about my issue 2 people worked on my case and resolved it with no problems Also nice that it s a Canadian company too I ve been using Newton for the last 2 years and watched them grow Well done Newton Keep the motor running
Nicky G
6731 reviews
N/A
10 months ago
Eva assisted me in resetting my MFA and
Eva assisted me in resetting my MFA and guided me step by step through the process The email replies were prompt and very informative I am very thankful for the guidance and support through Newton s customer service
Elena Charlebois
6731 reviews
N/A
10 months ago
Newton s client support has been
Newton s client support has been exceptional They went beyond my expectations to support me Timely professional and client focused Highly recommend them for all your crypto transaction needs
Marco Brunelleschi
6731 reviews
N/A
10 months ago
Quick and Excellent Service
Eva was great and quick with her response time and help She was accommodating and concise while still keeping a helpful and pleasant demeanor At no point was there any over excessive complicated instructions or terse demands Excellent service
Lito
6731 reviews
N/A
10 months ago
Issue with MFA - Easily resolved - Great Customer Service
I was not able to login into my Newton account due to an issue with MFA I e-mailed customer support and got a response in less than an hour In about 15 minutes with the assistance of one of their customer service agents Eva I was able to re-establish my MFA account and login I really appreciate the swift response
Kane Campbell
6731 reviews
N/A
10 months ago
I sent an unsupported token to newton
I sent an unsupported token to newton that was worth about 100 dollars and I thought it was lost but was able to retrieve my funds through an email Great service and newton has the best fees for trading 3
Andrew Bloom
6731 reviews
N/A
10 months ago
Terence was super helpful
Terence was super helpful
Ali Karimnezhad
6731 reviews
N/A
10 months ago
I transferred some token from an
I transferred some token from an exchange to my Newton wallet However I realized that the token is not supported by Newton and I made a mistake due to name similarity I contacted the support team immediately and they offered their help to recover the tokens and send them back to the original wallet The process took about 10 days but I was able to get my tokens back
