Nkdnutrition Reviews

TERRIBLE experience

I have seen other reviews regarding returns My experience was awful I had 2 large containers of protein in my cart was mid-checkout literally paying when a takeover add interrupted the purchase It showed a visual of 2 large containers of protein with 3 other smaller jars of new products for gut greens and fiber I wasn t looking for these but the ad made it appear like you could get what they called a bundle for the same price as what was currently in my cart Kind of a no brainer except in tiny print over the two big containers it said choose one which I did not see until I revisited the order after my second large container of protein never showed up So long story short they interrupted my sale confused me and sold me a bunch of stuff I didn t need and I only ended up with one of the large protein containers Completely Misleading borderline predatory I use that last word only after contacting customer service and realizing they simply don t care about helping customers or that the ad was misleading In addition to not helping me a bit THEY ARE CHARGING ME A SHIPPING FEE of 10 to return the product What I will also note that I was a returning customer and did like their product but this has left SUCH a bad taste in my mouth On a side note my kids opened the greens before I could stop them so I cant even return that one Paying return shipping for 2 tiny containers felt like I was scammed Still wish they would make it right but doubt it I figured it was just a non-critical thinker reading a return script but I was told the matter was elevated to management and they also could care less Who runs a business like this

NO Refund - Beware

Order Date 1 9 2022Order 147856 70 50I returned my whey powder and Naked Nutrition received it on the dock 2 1 2022 by Jackson As of today 2 19 2022 no response and I have not received my refund 855-964-0970MikePO Box 348634Miami FL 33234-8634

Added me to an auto-subscription and

Added me to an auto-subscription and won t unsubscribe me Stay away Avoid and DO NOT BUY from Naked Nutrition

This company lacks any compassion

This company lacks any compassion business relations and any customer service They simply don t care about the customer They told me to not support them who does that I complained via email I was receiving conflicting emails on an item I received several emails stating it was time to reorder Another email assured me they were working on obtaining the product that I had placed in my cart I then received the same day two addtitional emails stating this product was discontinued BTW the website states nothing about the item being discontinued I asked them which one do I believe This kind of confusion is their standard of operation I ve experienced other issues and gave them another chance and thereafter I received the nasty email in response to not support them No problem on that one I would suggest never ever doing business with this company There is no live person to talk to as everything is done by email There is absolutely no customer service whatsoever and no matter how good a product might be it isn t worth the trouble One is only as good as their customer service Business 101 I found a better substitute product elsewhere - cheaper as well where they care about the customer I spent quite a bit of money over time with Naked Nutrition They lack everything a company in the people business should possess

Horrible Customer Service

Naked Nutrition customer service has been dismissive and frustrating in my attempt to order protein powder with a discount code I have ordered the product for over two years and been very happy with their products even though it is very expensive more than most other similar products I texted and was told to email I emailed and received a dismissive response that did not even apply to my situation or concern I called that the person did not listen to my responses or concerns and could not help he said he would email someone to in turn have them email me Such a simple issue to resolve and yet they could not even address it I have now researched other companies for similar protein powders and found a couple that sound even better and cheaper than Naked Nutrition

They sent me my product which had

They sent me my product which had inconsistent labeling the serving was different than what was listed on their site and I m not sure which was correct I reached out to customer service and never heard anything back Garbage company bad tasting product and mislabeled which can be actually very dangerous Not cool

Customer service is non-existent

Customer service is non-existent I placed an order and needed assistance with a coupon code I emailed several times over the course of 2 weeks attempting to get a reply - no response Called customer service was informed of a call back - no one called me back The individuals operating the email address are not even acknowledging my emails I was a brand new customer spent 300 because I liked the business model of clean pure supplements but I cannot support a company that does not have any form of after market support or care to respond to their customers I will go somewhere else

TERRIBLE experience

TERRIBLE experience They have ZERO tolerance for returns And everything is out of stock outside of massive 5lb bins of protein powder I was suspended in disbelief when I was told that they wouldn t accept anything back Never have I ever seen an online only retailer make this claim Read the fine print folks So much plastic waste plastic bins arrive 1 4 full Never again

Worst customer service ever

I ordered a bottle of rice protein The one I received was defective The taste of the protein powder was bitter and disgusting--completely different from other times I ve ordered the same product I emailed them multiple times asking for a replacement product from a different lot because the one I received was inedible They sent another bottle from the same defective lot I sent them multiple emails about this and was ignored Worst customer service ever