


Based on authentic user experiences
THT
6794 reviews
N/A
1 year ago
Excellent customer service online and
I m an international shopper at Nordstrom and I have always had great customer experiences Recently I waiting quite a while for a package that seemed stuck in UK Nordstrom followed up with the carrier sent updates and when the package didn t arrive within the promised time frame they reimbursed my shipping expenses of own will Being willing to reimburse when the service doesn t live up to their own set standard is a very good customer commitment
Katie
6794 reviews
N/A
1 year ago
Love ordering from Nordstrom
Excellent customer service online and in store They always go above and beyond Bought a Smythe blazer and a Chloe bag and the salespeople were wonderfully nice kind and respectful Not many can provide the same service as them especially after some other experiences I have had recently
Annette
6794 reviews
N/A
1 year ago
The bomb-shell company
Love ordering from Nordstrom Other websites have a shipping minimum and Nordstrom doesn t it s always free shipping Love their shoes and if you have a problem with the items you can always return or exchange in a physical store but I think it s super easy to return their items to your post office as well
Jeremy
6794 reviews
N/A
1 year ago
Clothes for any tastes and budgets
I really love the way Nordstrom handles their business I receive awesome service from them whether I shop online or in-store Spectacular customer service I couldn t have asked for any better I love my purchases and never ever feel like I have to return but if I do I m confident that I will still get that same kind of service A service that meets your expectations of the highest standard of serviceability Great job
Honest reviews
6794 reviews
N/A
1 year ago
Love NORDSTROM
Can t say that I m a bit fan of shopping but I must admit that Nordstrom has the greatest selection of outfits for any budget I have never left a store with empty bags Even if you re coming just to look around you d probably wind up with a couple of new pieces bought at unbelievably discounted price That what happens to me all the time
Kareem25
6794 reviews
N/A
1 year ago
Nordstrom is one of my favorite
I have been a customer of NORDSTROM for quite some time now They are really great They deliver on their promises in a timely fashion manner Their employees are knowledgeable and always willing to help Always had a great experience with them If you haven t you should try them
Tee W
6794 reviews
N/A
1 year ago
Love love LOVE Nordstrom
Nordstrom is one of my favorite companies because I simply love their mission statement their brand culture and willingness to go the extra distance for a great customer experience I am very loyal to companies that treat me well and mean it I always think Nordstroms when my wife and I need to pick up a gift for someone because they have a great selection of moderately expensive items that people will love to have I also love their shopping events that occur throughout the year
Connie Wong
6794 reviews
N/A
1 year ago
Outstanding service
Love love LOVE Nordstrom No matter which location you go to - best customer service I ve experienced Great deals very often too The Nordstrom Coffee bar is the best coffee I ve had - a favorite Great and easy ordering process love the free shipping and returns that are made so easy Great return policy and helpful salespeople
Wesley K
6794 reviews
N/A
1 year ago
Item was marked as delivered never received
The Walnut Creek Nordstrom provided me with great customer service I wish all Nordstrom employees are as nice as Lulu I stopped shopping in stores after some bad service at another store but Lulu is a gem If I ever need to shop in store which is about once or twice a year I will not hesitate to go to the Walnut Creek store
Victoria
6794 reviews
N/A
1 year ago
The Best
I ordered a Lemaire item Item was delivered by OnTrac Item was marked as delivered but I never heard a knock on my door I suspect package was misdelivered I always order Nordstrom but do in store pickup so this would not happen This is the first time it happened to me I was able to get my money back but will definitely stop shopping until the store is open