Novo Reviews

Powerfully Simple Business Banking | Novo Business Banking

3.55
141 reviews
Great Rating
Based on 141 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

I needed help with a password reset and

I needed help with a password reset and they were very helpful and when my acct had been frozen they also helped not sure of date for following question
N

Pretty great

Pretty great No branches needed and easily approved You can t schedule monthly payments though so it s a pain to have to remember to send payments every month
M

Mostly good until it s not

First up Novo was my first business banking account so I must give them props for that By and large they ve been fine to work with The app is good That said I m going to mention two things that prevent me from granting a five star review 1 A few months ago their system crashed and we were unable to access ANYTHING For a few hours they didn t post anything about this anywhere Only after many people complained online did they say Some people CLAIM to be having problems Uhhh Excuse me Tone-deaf IMO Dozens of your customers are asking you what s going on and that s the answer 2 Recently I was unable to purchase software from a company in the UAE This was new to me and surprising since I was able to run the transaction from my personal account small credit union Not sure what to think about that So yup - better than some but the fact that they handled crash day so poorly means I will continue to keep my eyes open Not because their system failed but because how they handled it eroded my trust
K

The experience this far has been

The experience thus far has been awesome As a small business owner it was difficult to find a bank that would allow me to open an account especially without coming in-person NOVO s application and service is A1 and seamless The response time is impeccable as well whenever I have a question concern The only reason I took off 1 star is because Zelle is not connected and money transfers take a little bit longer than I personally would like sometimes However those issues are not big enough to make me leave NOVO I ve been with Novo at least a year as of today Nov 8 2023
J

Great way to bank for my business

Great way to bank for my business It s easy to use I can deposit checks and get confirmation of posting rapidly I don t like the delay in seeing the amount appear in my account It takes up to four days I would think a check would clear sooner
B

I enjoy the functionality and features but

I enjoy the functionality and features of the app format I am considering leaving because I need two accounts at the same bank which Novo does not currently support
C

Reliable platform with satisfactory

Reliable platform with satisfactory tools for doing business Only complaint is the amount of time between check deposit and availability of funds Everything else has been great
E

I d love to give NOVO five stars

I d love to give NOVO five stars And as far as I m concerned their customer service gets it But the app platform itself hasn t been as seamless for me as I d like it to be I have very few customers and one has had an issue with invoices being sent overdue the first day they re issued The other isn t getting them at all Both of these are reoccurring invoices that should be working fine and every so often have issues If I was a larger company with even 10 clients I don t feel I could depend on things to work as they should without needing these issues fixed They re always so quick to chat and help But I feel like the platform itself can use some improvement
P

Novo is pretty great for small

Novo is pretty great for small businesses From the sign on process to receiving a very cool looking debit card I feel very set up for my business The reasons for rating 4-stars is mainly for two things I noticed being able to use Novo on my computer stopped working after a while even after updating the app This is unfortunate since I save receipts on my laptop and then upload the receipts when I have time Now I can t do that The other reason for the 4-stars is how long it takes to deposit a check Currently it takes about a week for my checks to go through This does slow down my process for taking care of bills and other things Other than those two things I m a big fan of the reserves and how little fees Novo charges me Highly recommend others to look into Novo if they need a business account
N

Novo Bank listens and acts

Bank Novo has always been responsive to any concerns I ve had The company has done a lot of progressive work to update their mobile app I definitely recommend Bank Novo for any small business owners

About Novo

Novo is a powerfully simple business banking platform with no hidden fees built for small business owners. Simplify your business finances with Novo.

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Frequently Asked Questions

Novo is a financial technology company that provides modern banking solutions, specifically a business checking account, designed for freelancers, entrepreneurs, and small business owners. It operates as a digital platform aimed at simplifying financial operations and supporting business growth.

Novo primarily targets freelancers, solopreneurs, digital nomads, and small startup teams. Its services are tailored for individuals and businesses that operate digitally, value automation, and seek an alternative to traditional business banking with complex fee structures.

Key features include no monthly fees or minimum balance requirements, seamless integrations with tools like Stripe, Shopify, QuickBooks, and Etsy, free ACH transfers and invoicing tools, and ATM fee reimbursements. These features are designed to consolidate financial tasks and reduce administrative burdens.

Novo does not charge monthly fees or require a minimum balance for its business checking account. The platform emphasizes cost-effectiveness and transparency, with features like free ACH transfers and ATM fee reimbursements to avoid unexpected costs.

Novo offers integrations with popular business tools such as Stripe, Shopify, QuickBooks, and Etsy. These connections allow the account to function as a central financial hub, automating reconciliation and streamlining workflows to save time for users.

About Novo

An Overview of Novo.co: Modern Banking for Freelancers and Small Businesses

Novo.co is the digital home of Novo, a financial technology company dedicated to providing modern banking solutions tailored specifically for freelancers, entrepreneurs, and small business owners. The website positions Novo as more than just a bank account, presenting it as a powerful financial platform designed to simplify operations, save time, and support business growth. With a clean, intuitive design and a focus on user-centric benefits, the site effectively communicates its value proposition to a growing segment of the modern economy.

Core Offerings and Value Proposition

The central product featured on Novo.co is its business checking account. The website highlights key features that address common pain points for small businesses:

  • No Monthly Fees or Minimum Balances:A primary selling point, emphasizing cost-effectiveness for new and bootstrapped businesses.
  • Seamless Integrations:Novo prominently showcases its connections with popular business tools like Stripe, Shopify, QuickBooks, and Etsy. This positions the account as a central hub for finances, automating reconciliation and saving valuable administrative time.
  • Free ACH Transfers and Invoicing:The platform includes built-in tools to create and send invoices, and to make and receive payments without fees, consolidating multiple financial tasks into one application.
  • ATM Fee Reimbursements:Novo offers reimbursements for fees incurred at any ATM, providing flexibility and access to cash when needed.

User Experience and Website Structure

The website is designed for clarity and conversion. Navigation is straightforward, guiding visitors from an explanation of core features to detailed resource sections and finally to a clear account application call-to-action. High-quality visuals and customer testimonials are used strategically to build trust and illustrate real-world use cases. The content is written in a direct, benefit-oriented tone that resonates with its target audience of busy, tech-savvy business owners looking for efficient solutions.

Educational Resources and Support

Beyond promoting its account, Novo.co serves as an educational resource. It typically features a blog or resource center with articles, guides, and insights on topics relevant to small business management, freelancing, finance, and productivity. This content marketing strategy establishes Novo as a knowledgeable partner in its customers' success, not just a service provider. The site also details customer support access, reinforcing its commitment to user assistance.

Target Audience and Market Position

Novo.co clearly targets the burgeoning community of freelancers, solopreneurs, digital nomads, and small startup teams. The language and features are crafted for those who operate digitally, value automation, and seek an alternative to traditional business banking with its often complex fee structures and physical branch requirements. Novo positions itself within the competitive neobank and fintech space by focusing intensely on the specific integration and workflow needs of its niche, rather than offering a broad suite of consumer products.

In summary, Novo.co functions as the digital storefront for a focused financial technology solution. It successfully articulates how Novo's business checking account and integrated platform remove friction from day-to-day financial management. By combining essential banking features with powerful automations and a commitment to no hidden fees, the website presents a compelling case for modern small businesses seeking a smart, streamlined foundation for their financial operations.