AI Review Summary
Based on 140 reviews
Reviews for National University are highly polarized. Positive feedback highlights flexible four-week formats, convenience for working adults, helpful professors, and valuable career outcomes. Negative feedback emphasizes extremely poor customer service, unresponsive advisors, opaque administrative processes, misleading recruitment, and subpar support, especially for online students. Many students report a steep initial onboarding followed by significant neglect.
What customers love
- Flexible four-week format
- Convenient online platform
- Helpful professors
- Easy enrollment process
Common concerns
- Unresponsive advisors
- High tuition costs
- Misleading recruitment
- Technical issues with portal
Last updated 1 week ago
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Katherine Simmons
The support staff and instructors are very helpful They are always available for questions and very easy to contact The instructors all really enjoy teaching It has been a great experience so far I plan on continuing with NU to get my master s degree when I finish my bachelor s degree
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Sheryl Truitt Batteast
I m a senior citizen going back to
I m a senior citizen going back to school and learning new technology and this website has been pretty easy to finagle my way around It has a lot of twists and turns but they ve made it an easy process
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Keetha C
Re-Entry
I contacted NU about finishing a program I started years ago and was told due to so much time that has passed I have to submit an appeal The point of contact counselor was kind and very helpful In the end I was accepted back into the program and all my courses I originally completed were accepted
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Shannon Guzzi
Kim is an amazing academic counselor
Kim Yarbrough is an amazing academic counselor She has really been a great resource and personal cheerleader I am blessed to have someone in my corner when navigating schooling at such a crucial time in my life Thank you Kim
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Tanya H
Highly recommend this academic institution
Great classes Pace is fast but I will meet my academic goals much faster than semester system Professors have been supportive knowledgeable and professional It can be challenging working full-time but with proper time- management it is doable
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STEM Guy
Working Adult Master s in Engineering Management
As a busy working adult I decided to finish my master s degree here The program was flexible to my schedule and I felt that I got a lot out of it All of the assignments centered around working as a team for my program Engineering Management The only suggestion I can make is to have a stronger alumni network for job placement Lucky for me I was able to leverage my degree for a significant salary increase with another company
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Monique Lopez-Jones
I have had a great experience at NU I
I have had a great experience at NU I am more than half way through my program and I got every answer I needed answered The teacher students financial aid academic advisor and more have been more then helpful The two professors that helped me the most at Danny Martinez and Nicholas Vega Thanks to them for be their for me and even if I am still not in their class they are still willing to give advice and help Amazing school amazing experience and I will definitely recommend to anyone
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Seth W
The courses were very flexible and the
The courses were very flexible and the curriculum was very relevant My only critique would be that the quality of professors vary Some are clearly passionate about teaching and their discipline Others are focused on managing the class rather than teaching the class
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Manny Islam
Come with basic knowledge of networking and linux
I attended this program because it was at an accelerated pace and I wanted to complete as soon as possible On the downside there is so much wealth of knowledge out there that it is impossible to cover every basis I did learn a lot related to wireless cloud audits pentesting etc I wish there was a course on digital forensics as well As with any educational institution only after graduating I became aware of what I don t know and what I need to learn on my own moving forward
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Mykiana Richards
I love this school I loved Ruth my
I love this school I loved Ruth my advisor and I can t wait to come back I miss my statistics teacher