A
Amber Fernandez
Phenomenal Service
When they say phenomenal service they mean it I was initially very unsure about this process Orb co went above and beyond to answer all my questions and I had several As I started this process just before COVID-19 I thought I was going to end up losing the voucher due to expiration as we were not able to travel at the time Even after I gave up my dream vacation and fully believed I would be losing my money Orb co advocated on my behalf and now I have a new vacation to look forward to It almost feels like the person behind the screen knew me because they were so personable and worked so hard on my behalf They did everything in their ability to make sure I left a happy customer which I did They say they love their customers and I believe it It is hard to find customer service that exceeds expectations Orb co does just that Thank you