Orb Reviews

Orb.co

4.79
39 reviews
Excellent Rating
Based on 39 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
A

Phenomenal Service

When they say phenomenal service they mean it I was initially very unsure about this process Orb co went above and beyond to answer all my questions and I had several As I started this process just before COVID-19 I thought I was going to end up losing the voucher due to expiration as we were not able to travel at the time Even after I gave up my dream vacation and fully believed I would be losing my money Orb co advocated on my behalf and now I have a new vacation to look forward to It almost feels like the person behind the screen knew me because they were so personable and worked so hard on my behalf They did everything in their ability to make sure I left a happy customer which I did They say they love their customers and I believe it It is hard to find customer service that exceeds expectations Orb co does just that Thank you
R

Customer service is Amazing

Customer service is Amazing the place was awesome Orb co customer service Aroon is amazing on helping you and assisting you if you have any questions or concerns I will recommend them 100 Thanks Aroon
D

So far so good

So far so good I ordered the canvas with vacation voucher around April and held on to it I ordered the canvas almost a week ago and it was delivered today It looks amazing I still haven t chosen a vacation destination yet but will be soon I love the canvas and the response time from orb co s team was quick As long as my vacation voucher plays out like the rest of my experience I ll be a happy camper
H

I ordered a personalized canvas of our

I ordered a personalized canvas of our family portrait and Orb did an excellent job with the centering lighting of the piece It arrived in just a few days and I even received a text notification of delivery with recommendation to bring the package inside promptly to avoid theft It was about the same price point of other online canvas offers but the free vacation voucher was the bonus that put it over the top Great quality canvas Professional company with excellent communication throughout the process Will definitely use them again
C

Amazing product staff and experience Would 100 recommend to others

My experience with Orb co was not only easy but also enjoyable I submitted a low quality iPhone photo of my cats to be printed on a 2 x 3 custom canvas and I was shocked and amazed at how beautiful the final product turned out Aaron worked with me every step of the way he took the time to improve the quality of the photo so it was suitable for print and made sure I was happy with every last detail before actually printing it He did all this without me even asking He was extremely communicative professional and friendly Now that I have the print in my possession I couldn t be more stoked and the cats are proud as heck I would recommend this service to anyone and definitely plan to use it again for my favorite photos in the future
B

I was skeptical just like many people

I was skeptical just like many people on the internet about orb co but to my surprise it was legit I purchased a wall canvas and received in the mail today As for the vacation voucher I confirmed that the hotel did work with redeem vacations Also wanted to give a shout out to Aaron from orb co who was sooo great Went above and beyond answering my messages in a timely manner Thank you
A

It s here

I received my canvas today and it is even more beautiful in person I ordered it Sunday afternoon and received it today Wednesday afternoon Super quick turn around time I honestly did not expect it that fast so I was so happy when it arrived The customer service was phenomenal- Aaron was very responsive and reassuring I don t normally do offers like this when I see them online because I m always worried it s a scam But so far everything has been just as they said I m excited for the new program to get built so we can take our trip Thanks for the amazing picture Orb co
K

Went to Hawaii with the voucher program

Went to Hawaii with the voucher program i bought last year and everything worked out smoothly Was obviously a bit hesitant at first but the customer service agent answered all of my questions I even contacted the hotel to confirm reservation They are legit
B

Amazing customer support

The orb co team has been incredibly helpful and responsive with every question I ve had Best customer support I ve experienced in a long time We have taken one trip with their program and it was so great we are getting ready to take another Highly recommend
J

UPDATE VERY satisfied with customer service

The only reason I made a purchase was to get the great hotel deals as promised in their ads After making my purchase I got the link to choose which property I want to get the deal from Prior to purchasing I was enticed by most of their ads talking about Hawaii properties But when I look into those they belong to the upgrade group Meaning they require higher amount to book it I browsed within the standard hotel group but did not find a combination of four-star hotel with high guest ratings Most of the properties were 3-star only I was promised by customer service that they will continue to assist me until I am satisfied with my purchase or unpurchase UPDATE Customer service rendered prompt and appropriate solution Thumbs-up all the way Thank you Aaron
Looking for Orb alternatives? We've ranked 6+ similar companies by reviews.
View All Alternatives