Outreachfrog Reviews

Buyer Beware

Buyer Beware I used OutreachFrog earlier in the year for a website project with recurring backlink building We kept the service going for a few months until we no longer needed it emailing our account representative T to stop the service for now No response back from T but the service stopped no problem Fast forward from August to December now we notice we are being charged the monthly fee for the past two months We set an appointment with A for the same day that appointment was intercepted by J and C They called my cell phone at the scheduled time and insisted that we be on the google call link that they sent over before they would discuss billing once I joined I realized it was to get their AI program that was also on joined to the call to record the call That s when the full court press started about addressing our issue J led the call very aggressively stating they sent out 6 emails regarding the restart of the service when I asked him to send over those emails he reduced the amount to 4 I was exaggerating I let them know that we never received any emails regarding the restart of service T replied in October to solicit a call to discuss their opinion on our website needs without mentioning a restart Why wouldn t someone call if they are not getting a response So J berated me saying I can see on my end where you read the emails from J 2 and you had plenty of notice it would be restarting We have never even heard of a J 2 much less corresponded with him our account manager was T and she was unresponsive Additionally when you sign up for the service it doesn t tell you that when you pause it you will be auto renewed 3 months later Since we never got a response from T and the service stopped we would have never known it restarted if our bookkeeper didn t catch it On the call it seemed if J was trying to train C on how to lay down the law with customers who were surprised by their auto billing He was rude abrupt he offered no resolution at all he said he would have to investigate J 2 s emails not being received I asked for copies of those emails sure enough it was not 6 or 4 emails as he claimed He sent over 1 email claiming was sent to us by J 2 that mentioned restarting the service We would have continued working with them long term because high quality links are valuable But now we will 100 not be continuing there are too many services that won t try to shake you down and bully you to pay services you didn t ask for Names redacted at trustpilots request

Caution

I had a disappointing experience with Outreach Frog and feel compelled to share my feedback Despite engaging their services I did not witness any tangible results The lack of delivered promised reports made it difficult to assess the effectiveness of their efforts Moreover when I attempted to cancel my subscription my requests were blatantly ignored for weeks This disregard for customer communication allowed them to bill me for an additional month adding to my frustration In light of these issues I strongly advise others to stay away from Outreach Frog The combination of unfulfilled promises lack of transparency and unresponsive customer support makes it an unreliable choice Save yourself the hassle and explore alternative options with a more trustworthy reputation

They ll charge your CC without your approval

An unfortunate experience with OutreachFrog At the beginning of the engagement I was told that the subscription we agreed to was month to month and I could cancel at any time Several day prior to our 3rd monthly recurring order I emailed our account managers and asked them to temporarily pause my subscription I explicitly said I did not want my credit card charged at that time because I had to shift resources to other area of the business that month with full intensions of resuming with their services shortly after Meaning I did not want to pay 1 200 to OutreachFrog that month This was September 2023 Surprise Surprise they went ahead and charged my credit card anyway Again I explained to them it was a budget issue and I did not want to spend those 1 200 in backlinks for that month Following their unauthorized CC charge I reached out multiple times requesting a refund to be issued to my CC with no success Their initial response was to keep the balance in the account for a future order--completely missing the point of why I asked them to pause and failing to understand my situation When I continued to push for a refund they disappeared This all happened in September 2023 After 2 email exchanges and getting bounced around to 3rd person they disappeared They stopped responding to my emails despite several attempts It s March of 2024 and I still have not gotten a resolution nor a response to this unauthorized credit card charge If you re considering a backlink partner explore other options Your time is more valuable and you don t need to be dealing with this nonsense A complete waste of time and frustration

Lies

Lies I paid over 359 for 1 blog post You used AI to create all the generic content and then you posted my backlink on a site that the website was just created 2 years ago and all traffic from India Do not use them Just looking at a site s DA DR is not everything

SCAM These people are Thieves

These people are Thieves I would recommend staying as far away as possible They promise everything and deliver nothing The links we were shown did not go to reputable sites that would help in SEO or anything o the sort if they actually deliver anything at all As is the case with ALL Trustpilot reviews the charges on my Amex and ALL Communication were verified If they have no record why wouldn t they refund th 9 000 I was charged You can look at places like Reddit etc a lot of people share may experience

We hired OutReachFrog and they started

We hired OutReachFrog and they started out great and promised the world of SEO After 2 months we requested reports to show what they were doing and never received anything except links that didnt work They continued to charge us even after requesting to stop We hired another company and they told us that there were absolutely none of the links attached to our website that OutReachFrog had guaranteed Almost 5000 and not a single link now they just ghost me anytime i try to contact them I d be happy to show my emails that bounced back from OutReach Frog saying anything from our website is banned from contacting them Plus you never replied to my personal email that wasn t banned I reached out multiple times over the past 8 months with no replies

Extremely Disappointed with Outreach Frog s Services

We entrusted Outreach Frog with our SEO needs investing over 30 000 for backlink services Unfortunately the results have been nothing short of disappointing Despite requesting to cancel our subscription multiple times the service continued without our consent We conducted SEO audits with multiple experts who confirmed that the backlinks provided were ineffective Our website saw no boost in traffic on the targeted pages The backlinks came from websites with minimal to no traffic while they may have had traffic in the past current data from SEMrush shows they no longer do We attempted to address these issues with Outreach Frog providing all our findings Regrettably our concerns were dismissed and our communications have gone unanswered They continue to charge us nearly 10 000 a month for services that have yielded zero value As a small business this experience has been profoundly frustrating We are now considering all options to resolve this matter including reporting to the BBB and the Federal Trade Commission We hope Outreach Frog will take this feedback seriously and work with us to find a satisfactory resolution

Nightmare company stay clear

Like many other previous clients have said their links are largely ineffective and they make it impossible to cancel your subscription There is no phone number or anyway to reach out to them once you give them your payment information just a contact form Do not let them tell you that seo is complicated and takes time I paid for their service for eight months and saw no increase in traffic or domain authority when I tried to cancel my re occurring order they kept charging me this company is a nightmare to work with stay clear