Pcsonline Reviews

Restful pets Truly amazing service dedicated the care this gentlemen took im forever Truly grateful at this very sad time for me you made is truly amazing from beginning to end we never forget what u done for me and my Harvey brilliant company and very compassionate

I would just like to thank all those at PCS in Northampton for the speedy and caring way in which they dealt with the passing of my beloved schnauzer Max The casket he came back to me in was tasteful and beautifully presented Many thanks

My gorgeous little pug Woody was sadly laid to rest in the vets on 30 01 2023 I wanted him cremated and his pawprints in the sand like picture frames which all could be arranged The vet used Pet Cremation Services in Leyland The lady on the phone was so lovely and helpful as I also wanted to purchase the silver pendants with his paw print on but the vets could not take payment for this as they are only online and not on their system yet so I was told someone would call me up I rang up early the next day and beat the lady to it as I just wanted it all paid for so I could settle The lady was so helpful and took payment she spoke of woody with such empathy My baby s ashes arrived at the vet today and I am overwhelmed by the package so beautiful with an amazing card I cried when I opened it and saw the words my boy is back home now and I can t thank Pet Cremation services enough They say they will call me when the pendants are ready and send them to either my home address or the vet s Thank you so much xxx

This five star review is about Sleepy Hollow in Cross Hands in Carmarthenshire run by Mike Watts and his wife Pauline When we lost our Pembrokeshire Corgi Toby in 2019 while receiving inpatient care overnight at Carmarthen Veterinary Hospital it was Mike who drove to pick up poor Toby for cremation and we collected his ashes in a wooden casket kept in our bedroom It was first class service provided with dignity kindness and professionalism Sadly our tricoloured Pembrokeshire Corgi Tudor only 7 years old succumbed to his 2nd attack of immunosuppressant disease having successfully been treated the first time in May this year lasting four months Tudor was back to his happy self playing with his 4 year old Gitto a miniature Jack Russell with no food aggression whatsoever travelling everywhere with us Tudor s 2nd attack with immunosuppressant disease returned with a vengeance killing him despite immediate veterinary treatment He was cremated today at Sleepy Hollow with the same highest standards pet owners could wish for Tudor s ashes in an ornate wooden casket now lies next to his predecessor Toby in our bedroom like a shrine in their memories

My best friend Griffin was cremated and returned to me within a couple of hours I thank Pet Cremations for making this very sad occasion very special

We took our beloved frenchie for individual cremation last week We were treated with respect and kindness They laid him out in the chapel so we could say one last goodbye At all times the staff were fabulous They made a really tough job bearable Lovely rooms to sit in and a good toilet to use after our journey

Pet undertakers fair oak cannot thank them enough from start to finish so compassionate I spoke to them and within an hour they came and collected my diesel sadly who passed away there was no rushing when collecting him made sure we was ready gave a candle to light when our old man was going to be cremated They called me to say at 12 15 diesel would be cremated so the candle could be lit I got a call the following day to say I could pick him up I received a paw print lock of hair certificate and he s ashes in a beautiful bag now back home where he belongs would like to say a massive thank you to you all for your kindness caring and the way my old boy was handled would definitely use your service again as well as recommending you thank you again

At the beginning of the month we sadly faced the sudden passing of our 15 year old dog Her cremation was organised via our vets to the East Boldon branch of Pet Cremation Services Her ashes were quickly returned in our choice of a carved wooden casket and accompanied by certification of individual cremation Although a very sad occasion the whole process was very tastefully completed including the packaging used to return I was a little concerned whilst waiting for her ashes to be returned to read some of the poor reviews on here However I can only conclude that there are actually 14 branches and I can only speak from my experience of the East Boldon branch I also note that some of these reviews relate to the peak of the Covid pandemic when even human funerals were adversely affected PCS unfortunately would appear to not address any negative reviews on TrustPilot

I can honestly say that pheonix were absolutely fantastic very respectful of what I wanted and very helpful My beautiful boy Milo was back home with me within 2 days

John from pcs is always very helpful and friendly when he comes to our veterinary practice couldn t rate him higher Always puts a smile on our faces in the early hours of morning couldn t ask for a better service from John