Pdpaola Reviews

Very nice products and excellent service

I have had a little problem with my purchase but Bianca has given me assistance with great attention and kindness I will enjoy to place new orders in the future Thank you so much

Great service missing product

I had received an order but there was a product missing That s why I contacted customer service and Geraldine from PDPAOLA helped me very well eventually I returned the product and received the money back very quickly in short i m very happy with the good service

Great customer service

Great customer service I entered the incorrect shipping address and Bianca got back to me and resolved everything straight away

Replacement necklace

I had a small fault in my necklace The replacement process was very easy and I received my new necklace within a few days It was fantastic considering it travelled all the way to Australia Thank you to Eleisa who followed up at every step of the process and ensured I received my replacement Much appreciated

Amazing customer service

Something went wrong while ordering so the website showed one of my products was still in stock but it wasn t in reality I received everything but that one item I then contacter customer service Charlotte and she proposed to either give a refund replace it with something else of my choice of same value or to ship the item I initially ordered when it came back in stock I then choose the last option but in a different color which was no problem A few weeks later when the item would be back in stock I contacted her again and she shipped it right away Very happy with how smooth this went and how friendly she was It was also always Charlotte who kept contact with me which made it very easy because I didn t need to re-explain the issue again and again

Had a package missing for a couple

Had a package missing for a couple weeks due to the courier but Geraldine came to the rescue and helped me recover it Much appreciated The item is beautiful too

After one year of constant wear the

After one year of constant wear the stone on my ring fell Thank you Eleisa for directly sending me a new one without any charge Great customer support

I love PDPaola

I love PDPaola because they have really the most beautiful jewelry with amazing quality Online or going to the shop in the city you will have great experience thanks to friendly and welcoming service