Pennyandmeriwether Reviews

Failed to deliver product or service

Ordered a push tamper from their sister company clockwork espresso in June of 2023 It was back ordered so I expected a wait of a couple months In September of 23 the owner sent a mass email to apologize for the delay and promised more shipping info would be sent in the next week That was the end of communication The owner did not respond to emails sent in December of 23 or March of 24 I was finally able to contact them through the support chat on pennyandmeriwether com in April of 2024 The owner was non apologetic blaming the delays and lack of communication on his wife s recent pregnancy I m not sure how in seven months he was not able to find the time to reply-all to the September email and still working be patient please nor to respond to my 2 inquiries with a hang tight I ll look into it I thought the company had gone under and taken my 140 quid with it The owner seemed befuddled that I was not willing to congratulate him on the birth of his child even though he had been holding my money for the better part of a year at this point This company allegedly makes a good product but the owners do not have the bandwidth to properly run a company nor to provide adequate customer service at this time

Fast delivery

Fast delivery good communication well packaged containers

The milk jug I ordered so nice

The milk jug I ordered so nice I love it

Quick Shipping

Had the product at a good price and was shipped very quickly

Products arrived on time and as

Products arrived on time and as described

Very pleased with the product and

Very pleased with the product and prompt delivery

They were very cooperative

They were very cooperative An item was mistakenly missing They sent it in 2 days and replied fast to the email

Easy to order

Easy to order fast and efficient service and great product

Flawless products friendly customer service

Love P M products Their customer service is always very friendly and responsive Highly recommend