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The overall customer experience with Plugintheme is overwhelmingly negative, with all reviews indicating severe dissatisfaction. Customers consistently report that the company operates as a scam, failing to deliver functional products. Many purchased plugins or themes that require an activation code which is never provided, rendering the products unusable. The customer support is non-existent, with numerous complaints about unanswered emails and messages over extended periods. The refund policy is ignored, as customers meeting the stated requirements do not receive refunds or responses. Delivery issues are common, with some customers never receiving their purchased items at all. The products themselves are often described as fake, misleading, or dangerous, with some causing website hacks and spammy redirects. Membership promises are broken, as lifetime or subscription access is revoked without explanation or additional payments are demanded for advertised items. The company actively suppresses feedback by deleting customer comments and removing accounts. Overall, customers strongly advise others to avoid the website entirely and report it as fraudulent.
Last updated 4 months ago