Pneus-online Reviews

pneus-online fr

pneus-online.fr
3.71
91 reviews
Great Rating
Based on 91 user experiences

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Rated 3.71 out of 5 by 91 Happy Customers

48.4%
15.4%
13.2%
5.5%
17.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 91 reviews

The majority of reviews report a positive experience with Pneus-online, citing fast delivery, good service, and fair pricing. A smaller subset of reviews details significant problems with incorrect orders, unresponsive customer service, and long delivery delays. Overall sentiment is very positive but tempered by recurring issues in specific cases.

What customers love
  • Simple ordering
Common concerns
  • Wrong items shipped
  • Faulty stock

Last updated 2 months ago

C

Like everyone else terrible

Like everyone else wish I had checked here first Same old story tyres ordered last week and now still in shipping being prepared over a week later No replies to emails no replies to cancelling but yet you can pay to call them and wait on hold This sort of customer service and online businesses should not be allowed Will give it a few more days and raise a dispute with credit card provider etc Now need to find alternative tyres whilst this show unfolds and I await the generic copy and paste pointless reply In summary - AVOID AVOID AVOID
P

NOBODY ON PHONE

NOBODY ON PHONENOBODY ANSWER ON EMAILIMPOSSIBLE TO SHIP BACK TIRESGET OUT this shop
S

AVOID THIS COMPANY - VITER CETTE ENTREPRISE

J ai command un Continental 175 65 R15 84 H tout temps j ai re u un Kleber Dynaxer HP4 225 50R15 comment est-ce possible Je leur ai envoy un message il y a 6 jours je n ai rien entendu J ai essay de les appeler plusieurs fois et leur syst me raccroche et ils facturent les appels Des entreprises comme celle-ci ne devraient pas exister VITER I ordered a Continental 175 65 R15 84 H all weather I received a Kleber Dynaxer HP4 225 50R15 how is this possible I messaged them 6 days ago haven t heard anything I ve tried calling them multiple times and their system up hangs up and they charge for calls Companies like this should not exist AVOID
K

Envoy les mauvais pneus

Envoy les mauvais pneus personne ne r pond leurs emails ou appels t l phoniques Ils facturent 0 40c par minute puis raccrochent au bout de 10 minutes Blague absolue maintenant j ai perdu 180 euros AvoidSent the wrong tires no one answers their emails or phone calls They charge 0 40c per minute then hang up after 10 minutes Absolute joke now I m down 180 euros Avoid
K

Absolutely shocking service

Absolutely shocking service Ordered 4 tyres on 22 September and 3 weeks later we re still waiting No way to contact them the tracking numbers don t work never answer their phone don t respond to emails or even reply to the WhatsApp messages they tell you to send Over 400 tyres just disappeared without trace along with their customer service staff How do you even get a reimbursement Avoid
C

Wrong tires and a huge bill for

Wrong tires and a huge bill for retraction

About Pneus-online

pneus-online fr

United States

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