


Based on authentic user experiences
Philippa Newman
6737 reviews
N/A
11 months ago
Everything straightforward
Great customer service phoned about renewing my subscription for the year and it was all sorted by Leah without any problems in a few minutes
Margaret MacMillan
6737 reviews
N/A
11 months ago
Margaret
Everything straightforward people on the phone are polite no automated messages on phone no hassle to stop the contract and then restart when you want to Easy to do
Keith Thomas
6737 reviews
N/A
11 months ago
Efficiently dealt with by Customer services
I can t remember the lady s name but she deserves a medal for her patience Excellent service as she had my subscription sorted in no time Well done
Catherine
6737 reviews
N/A
11 months ago
Viaplay subscription Tried to set Viaplay subscription up
Was having difficulty with the online setup Rang customer services and a great lad called Jeff sorted it out quickly and efficiently Seems he s impressed other people too
Lynne Easterbrook
6737 reviews
N/A
11 months ago
I don t think I ve ever came across
Tried to set Viaplay subscription up online but your system seemed to have a fault Telephoned your customer service spoke to Tia who was excellent very knowledgeable and set everything up in a few minutes very efficiently A credit to your company Thanks
Colin
6737 reviews
N/A
11 months ago
Service request response was instant and highest quality- great service
I don t think I ve ever came across such kind and extremely helpful staff Thank-you so much for all your help it was very appreciated
Bruce Williams
6737 reviews
N/A
11 months ago
Access to footy match
I asked Viaplay if they could set up Multibox access for a second television Email response was virtually instantaneous and set up was completed and checked by them within minutes Thank you Kate - hugely impressed with the speed and quality of service
Jack Lewis
6737 reviews
N/A
11 months ago
A good experience
I found the website poorly laid out but this was partly due me When I contacted Premier Sport the person I dealt with was friendly and efficient and solved the problem reasonably quickly
Paul Comrie
6737 reviews
N/A
11 months ago
Great customer service
The lady I dealt with was both pleasant and patient She was both thorough and professional when resolving the issueExcellent service
Anne McKenna
6737 reviews
N/A
11 months ago
Kind service
I had a slight issue with me signing up for the wrong type of account I emailed about it and Rita from Premier Sports got my issue sorted in a matter of minutes Great customer service 5 5