Terrible Company
Just like all the other reviews ordered a bouquet of flowers for 40 and the ones that were delivered were of the most poor quality I ve ever seen They were fully dead by the next day and both myself and the recipient were left very disappointed Terrible customer service and no accountability on their end for the rubbish quality of their product Just offered a 15 voucher which is useless given I would never use them again Avoid this company at all costs
JG
N/A
Awful
Awful Didn t deliver despite advertising Sunday delivering Ruined Mother s Day trying to get hold of them Offered 10 voucher off next order ahhhh no next order No refund No Mother s Day flowers for my mum this year They arrived a day too late She wasn t home
KG
N/A
What an absolute despicable
What an absolute despicable contemptible company Ordered Don Perignon advertised as 2008 verified by themselves by email that it was 2008 and they sent 2013 response over over again we can substitute items if we want too I could have purchased 2013 much cheaper elsewhere Avoid this company 123-Hampers they do not deserve your custom You will just get what they send you you will get nowhere complaining about it Any response to this from either company is just a lie
Tara
N/A
Same company as Haute Florist both bad
Complete scam taken in by a professional looking website - ordered via Haute on Monday for delivery Thursday No despatch confirmation and no delivery on Thursday Customer service sends an auto response via Prestige Gifting no help whatsoever Wasted 40 on birthday flowers that still haven t arrived Trading standards need to get involved with Prestige Haute AVOID AT ALL COSTS
John H
N/A
Looks like I m in good company with my
Looks like I m in good company with my one star review USA Mother s Day bouquet gift from our daughter in San Francisco lasted less than a week and when I complained was told it was outside their three days limit on complaining but could have a 10 voucher I don t know how much our daughter paid and I don t want to involve her but I will be advising our children to use our local florist in future We know they provide good blooms
Sian
N/A
Don t waste your money
Ordered flowers through their sister company Haute Flowers and was purchased on a Thursday to be delivered for Friday The flowers arrived on the Monday they were wilted and half the size of the photo on the website According to the Florist Manager the Boutique was of good quality and they are intentionally delivered in bud form to ensure maximum freshness and longevity even though they were wilted and dried when delivered - I certainly will not be ordering from Haute or the sister company Prestige Gifting please see photo attached
Jenifer Morris
N/A
Do not use if you want it to arrive on time
Wish I d seen this review and knew that Haute Florist used Prestige Gifting before I ordered Flowers did not arrive on the day that I paid extra for Claiming that Scotland delivery was the issue hardly the Outer Hebrides near Glasgow so not a justifiable reason when there was no mention of the address being a risk for delayed delivery when I ordered Terrible service after I tried to cancel the order and get a refund suddenly it was then dispatched and only a 4 delivery cost was offered as a refund Would not use this company again plenty of other good and reliable flower delivery services available
Dana
N/A
Must Warn Others - Terrible Experience
I had a very disappointing experience with this company I ordered two bouquets a large one and one in a hat paying a premium to match the color theme of my dinner Instead I received a tiny bouquet in the wrong color completely embarrassing as it looked like a mistake and was too small to put on the table When I reached out to complain I received a dismissive response claiming it was the correct size and that I had made a mistake with my order Not a single word addressed the fact that I never received the other bouquet in the hat I ve been going back and forth via email but they continue to ignore my concerns regarding the missing item Save your money and avoid this company I wish I had checked reviews before ordering I regret my decision and will ensure others know about my experience They clearly do not value their customers and should be avoided Don t order from them
Craig Gordon
N/A
Haute Florists
Ordered flowers through their sister company Haute Flowers and purchased based on next day delivery 3 days later still no flowers have arrived and their customer service is shocking - only contact via email They blame their courier which is outwith their control - be aware they are not interested unless its more than 3 days late - do not use their next day service as they cannot do it
debbie wheeler
N/A
Prestige flowers BE AWARE
Received flowers for my birthday 20th October the flowers arrived the roses were brown around the edges next day they were drooping very disappointed The flowers didn t last very long The flowers arrived with very little water it was like a wet pad around the stems The company should be ashamed of the flowers they send out as they are a lot of money for what you receive BE AWARE WHEN USING THIS COMPANY This company doesn t even deserve 1 star
