Prestigemedicalsupply Reviews

I ordered a CGM from this place because mine was faulty and went out on me right before Christmas This place had the fastest shipping that I paid quite a bit extra for I believe around 40 extra dollars to have in 2 days Once I placed order it said it was going to be delivered Jan 30th Jan 30th came and went I emailed asking for an update and no response Jan 12th it shows up at my house I already had to place emergency order from another company and spent an additional 250 dollars and had it next day so I did not need it anymore so I emailed right away as it says you have 7 days to contact for a return Well it is now Jan 21st and no email back for a return the box is sitting unopened waiting to ship back but now it has passed the 7 days I do not recommend this place Please be careful if you need medical supplies this is not a place that understands the importance of customer service

Order placed on December 27th 2023 1 8 24 - Did not ship Contacted 2 times asking for updates no response Then I receive an email stating it finally shipped 2 days ago but UPS still indicates label was only created - package did not actually ship Here we are January 11th - no order - no CGM s as now I m out completely - will have to go elsewhere as I have no clue when this order is actually shipping or arriving Never had an issue until this last order - unfortunate

I ordered the product on Wednesday and chose Next Day shipping I have been told the product won t arrive until Mon after I leave where I had it shipped They refused to refund my Next Day air which was 53 I still haven t received the product