


Based on authentic user experiences
Mark Anthony
7512 reviews
N/A
10 months ago
In this gas station Q8 Syracuse I was
In this gas station Q8 Syracuse I was just only a tourist for 1 day because i was working on a cruise ship the cost of my diesel is around 17 euro and on my bank they charged me around 103 euro and the employee there i was asking how i can pay they said just put the card and the employee is the one who pressed every button without explaining to us that he already charged my bank account for almost 103 euro when i only take around 17 euro for diesel and would like to get my money back or reimbursement because I m just a tourist for a day in the city i read on the comments that i should contact them on there website when there is no website on the receipt and i was searching on the internet about the website but the website for Q8 italy is not working
thomas geary
7512 reviews
N/A
10 months ago
Stopped for gas at Via Torino 8
Stopped for gas at Via Torino 8 Dogliani Q8 Inserted 20 Euro bill No Gas provided Receipt indicated no gas received Tried to email Q8 english info per toll free phone call The automated system talked way too fast and email did not send Now what do I do to get my 20 euros back Thank you Please do not use Q8 in Dogliani next to Mercato Rip off
goran bogdanovic
7512 reviews
N/A
10 months ago
q8 steals money
As a first don t use Q8 gas stations in Italy If anything goes wrong on the station itself there will be no one to assist you right on the spot Further gas device will no return you money if e g you put 50 and spend only 30 on gasoline Sadly information about it is hidden somewhere on the gas station In return you should get sort of voucher which you could use on some other Q8 gas station But if you need to get the remaining credit on the voucher refunded despite the fact that Q8 apparently is willing to do it you will never get you money back I had follow their refund procedure as described on Q8 web site but never got any response from support nor my money back At some point I got e-mail that they can t refund me as there is no more credit remaining on my voucher In other words most likely people from the support have taken my voucher number and sell it or gave it to someone who was buying gasoline on Q8 stations using my money My advice avoid Q8
Didier Pollefeyt
7512 reviews
N/A
10 months ago
Q8 Montefeltro corruption be carefull
Q8 Montefeltro 47838 RiccioneWe stopped for oil at this Q8 station The lady that assisted by cleaning the windows argued that the wipers were old and before i could say something took them out It went very quickly I entered to pay the oil and they charged 20 euro extra fot the wiperd I said this could not be on the card and turning back to my car the new wipers were installed already and they asked 66 euro for that This was clearly an organised game and i want to project also future customers from this This is organised fraude against travelling foreigners Shame you Q8ReactionDear Q8 Italy We are not interested in Q8 s intention but in reality We took the old wipers home and our local garagist confirms that a replacement was in no way necessary So a needless and high cost was imposed on us This was clearly an organized form of fraud involving several people and playing together
Lukman Hakim
7512 reviews
N/A
10 months ago
Be very careful with Q8easy 8426 at Via
Be very careful with Q8easy 8426 at Via Napoli 364 Bari Italy I have paid using my credit card and received a receipt of Eur 54 96 on Feb 9th 2024 However they charged Eur 101 into my credit card What an incredible fraud they have done They are thief
Diethelm Rumpel-Dranaj
7512 reviews
N/A
10 months ago
Warning
I received a message here and will resubmit my claim even though I had already filled out the form I will report the result
B O C Mos
7512 reviews
N/A
10 months ago
Don t take fuel at the Q8 at Fiumcino
Never take fuel at the Q8 at Fiumcino airport They charged us 110 instead of 80 One big scam When we went back immediately 5 men started to harass my family
xavier
7512 reviews
N/A
10 months ago
No customer care
I had a problem on a station in lake como and needed a refund and after sending a first email explaining the situation Q8 answered asking for more details which I gave Since then I sent 8 emails over a month and nobody is answering They could be refusing even though they would be wrong to but they don t even answer the emails IT s sincerely relly terrible service
Willie Mcghee
7512 reviews
N/A
10 months ago
Q8 Sicily is an organised scam
The automated station branded owned and fuel supplied by Q8 italia numbered 9137 and found on Via Zia Lisa Catania City charged me 100 00 for 66 35 volume of fuel and payed out a blank receipt with which I could not claim my remaining credit Following a complaint to Q8 Italia they informed that the station branding pumps and fuel owned by them is not operated by them and I should contact the station manager in an unmanned automated station with no staff They have pre-emptively closed my ticket too and are no longer responding AVOID AVOID AVOID the blank receipt is an obvious plot to defraud money from tourists refuelling their hire cars before return
Conor
7512 reviews
N/A
10 months ago
The Q8 agent in Siracusa city Centre is
The Q8 agent in Siracusa city Centre is taking 100 on any card used in the self service pumps This is regardless of amount of fuel filled It is a deposit but in 3 weeks no refund on card after use at this petrol station When challenged the operator said its the banks fault A clever fraud especially in a tourist dominated outlet