M
Mrs Sharn Thomas
Very poor customer service once paid in advance After paying up front before the Fitter
After paying up front before the Fitter even turned up we were disappointed that Quartz sheets were not delivered covered for any protection the day before fitting We phoned the company with our fears Fitter turned up and finished the kitchen at 7 p m Advising us not to use the kitchen until all mastic etc was dry it was the following morning we noticed a fault in the quartz We rang the company and their attitude was so disinterested that repeated phone calls eventually gave us a date of 14th February for another Fitter to come and view the fault The refit was January 4th Rubbish was left behind and we had to dispose of it ourselves we live in a private development and no uncycled rubbish can be left outside We are so disappointed by their lack or customer care but were assured by sales team and customer comments posted that they would be a good company We cannot recommend them to our friends now so they have lost custom here in Suffolk